Mercure Clear Mountain Lodge

Beds are comfy and location is obviously lovely in the valley

Man is this place run down. Been here a few times over the last decade or so and it just gets more and more run down. Hopefully as it transitions into Peppers, they will fix the place up. Rooms are run down and overall resort is run down. Bathroom door didn't shut and the taps make a piercing sound through the walls whenever other people turn on any water including ours. For some reason there is 2 dogs on site which are what I'm assuming belong to a person who lives on site. That would be fine if they didn't bark at all hours through the night. Was awful. We mainly stayed there for the balcony restaurant which is closed but not notified of that until after you book... funny that. The temporary restaurant is terrible and food matches that situation. We wanted to book into the spa and reception couldn't even tell us if it was open and it was left to us to find out if they're on site spa was open..... we didn't even bother. Won't be back. Total crap now. Good luck peppers. Hopefully you turn the crappy mercure into a new haven.

The view from the deck was amazing, the customer service was fantastic and lovely to talk to. We all enjoyed our stay as it made a weekend enjoyable thankyou. The location of the motel was great.

there was nothing i didnt like.

The staff was lovely the views are remarkable

Nothing

The location

It was very tired and rundown, looked like no routine maintenance is done. Appreciate its being renovated but the little upkeeps matter.

Stunning location, clean hotel and great food 👌