Plagoo Holiday Hotel

Nothing that we didn’t like about this place. Every thing beyond expectations.

All good

Good value and a quiet location. Issue with the shower and tap pressure. Showere was sorted straight away but bathroom tap had no cold water pressure. Apart from that a good overall stay.

The Plagoo Hotel was a terrible Bali hotel and experience. I got to the hotel at 4 in the morning (after an exhausting long flight), just to find the room in bad condition with cockroaches in the shower ( and I took a picture of this ). I did not even stay that night, I booked out and stayed at another hotel . Over the next number of days , both myself, my father and Expedia tried to get reimbursed for the booking ( 16 nights) . At the very least I should have received 14 nights cancellation reimbursement ( based on their cancellation regulations) instead no-one answered the phones or responded to emails. When they finally got back to Expedia (3 weeks late) they claimed that the request was refused because it was too late ( when we had tried to get a hold of someone at the hotel for days , probably 20 or more call attempts & emails). I strongly suggest to never use this hotel for your booking. Please beware.

It was close to the airport. It had a basic spa on site. A good gym area. Large rooms

The rooms and bathrooms were very dated. The breakfast area off the pool area was very hot and a lot of bees over the food. Our aircon in 2nd room leaked and turned off. The main bed mattress was like sleeping on a hard board, very uncomfortable.

Staff was very friendly and helpful. Food was great various options to choose from. Facilities was really good. Value for money

Our villa had an ancient gas cookers. Didn’t have enough plates and cutlery for 4 ppl. The kitchen amenities required to be upgraded

The swimming pool is amazing big and clean , the room was also big. Breakfast was decent. We stayed for new years and the fireworks were very nice.

The bathroom was old , need maintenance urgently, shower curtain was stained , the drains had bad smell.

Everything. Great location, nice rooms and amenities. Wonderful staff. And reasonable priced

Nothing that I can think of.

방은 조금 오래되었지만, 관리가 소홀한 호텔은 아니었다. 매일 650 mL 네 병의 생수를 제공해주고, 매일 방청소를 해주었다. 특히, room 갯수에 비하여 여유있는 수영장과 호텔 내 마사지샵이 매우 좋았다. 낮에 여유롭게 수영장을 이용할 수 있고, 대부분 장기투숙을 하는 서양인들이 대부분이었다. 아이들과 어른들 그리고 Sun tanning을 하는 사람들, 선베드에서 맥주와 와인을 마시며 아이들의 물놀이를 바라보는 부모들이 있었다. 절대 분비지 않는 수영장이었다.