enso Hotel

WLAN begrenzt und alles mit Kosten verbunden.

Absolutely terrible experience. This hotel is one of the worst places I have ever stayed. The entire property felt dirty, poorly maintained, and disorganized. Cleanliness standards are clearly not a priority here. The breakfast was miserable – very limited selection, low quality, and completely lacking in taste. It was far below what anyone would reasonably expect from a hotel. The staff were even worse. The receptionists were rude, unhelpful, and highly unprofessional. Instead of treating guests with respect, they seemed annoyed whenever assistance was needed. The most shocking part of our stay was when a card accidentally fell into the elevator shaft. Rather than handling the situation reasonably, the hotel charged us an outrageous €1,000 for stopping the elevator. This fee is completely disproportionate and feels more like an attempt to exploit guests than a legitimate charge. Between the poor cleanliness, terrible breakfast, rude staff, and absurd charges, this hotel failed on every level. I would strongly advise anyone to stay elsewhere. There are far better hotels that actually value their guests and provide professional service. ⭐☆☆☆☆

Personal freundlich, Zimmer sauber.

Alles etwas abgestoßen, WLAN nur für 2h kostenlos, Wasserflasche nicht gratis, sehr mittelmäßiges Frühstück. Insgesamt absolut overpriced. Habe Hotel trotz der (zu Recht) schlechten Bewertungen im Internet auch nur gebucht, weil die Kollegen dort untergebracht waren.