Sheraton Grand Krakow

I switched to the Sheraton Grand Krakow at the last minute, a couple days before we were to arrive in Krakow so that I could get some more nights with Bonvoy. I loved the hotel and so did my parents. We enjoyed the rooftop terrace on our first night, the sports bar on our second night, and the Italian restaurant on our third night. Overall, the food is good. A little pricey but good. The breakfast in the Italian restaurant each morning is wonderful. The staff are all very friendly especially the guy who greets everyone at the door. The location is right along the river and our room had gorgeous views both during the day and at night. I would happily stay here again.

Great location and beautiful properties stunning views from toproof bar.. Very friendly stuff. Special bartender Szymon very accommodating and knowledgeable

We stayed for a long weekend... the best things about this hotel are the staff, the location and the food. The staff just cannot do enough to help from check in, waiting and bar staff,managers and even the owner himself, who was around each day checking everyone was happy. Our biggest thanks to Maria, who made a sunny day on the roof terrace even more special and took such good care of us. The rooms are comfortable, a little tired in places ( curtains a little falling off, door chasing came off) but minor details..the view was worth any minor maintenance problem. Free water, coffee pods and great toiletries. The food is plentiful and tasty Room service was super fast. All excellent prices . The spa and gym are functional ( not the best, nor the worst spa I have used) and the whole hotel is spotless. The place feels very relaxed and overall welll worth the cost. I very much hope tp return next time we visit Krakov

The service was amazing! I’ve been to this hotel twice in the last two months. The lounge had a great server. And the bartender is the Amina restaurant, Simon, makes this amazing cosmo!! It’s the best cosmo I’ve ever had! The staff was very accommodating, even when I wanted to order something from the sports bar. We had an engagement here and the food for lunch WAS TO DIE FOR! I’ve never had such great service as I have here!!

La situation de l’hôtel L’architecture et la décoration de l’hôtel Le petit déjeuner qui est fabuleux Le personnel adorable La chambre très confortable Le restaurant de l’hôtel Le bar

Qu’il manque un miroir grossissant dans la salle de bain

Personel uśmiechnięty i zadowolony, od pierwszego kroku czuć gościnność na najwyższym poziomie