Reserva Rotana Hotel

Very nice place,people kind and friendly. Room is very nice,food was good

Good property overall and I would stay again. Staff were friendly and good. Extremely quiet location. Swimming pool could do with an upgrade as well as some of the bathrooms that have baths only. Finally a minor point and only if you have lots of luggage. You have to walk to the reception from the car park to inform the reception that you have arrived so they can come and help you as it is hard to roll them over the gravel and stones. Similarly my room didn’t have a phone to call the reception to help us with our luggage on our departure.

On the plus side: The location is beautiful with open views across the countryside. The reception staff are willing, efficient, friendly and do their best in the face of quite a few challenges. The hotel is characterful. On the downside: It is not as advertised - if it was a product that we had bought we would have sent it back. We booked and paid for a hotel with a leisure centre and gym. It doesn't have either - no gym at all. We were promised fine dining - apparently it used to be, but it is far from that now, it has a casual cafe making pizzas and a few pasta meals which were ok for lunch. The kitchen is open so it is easy to see that these meals are not made fresh and are nowhere near fine dining. The hotel seems to be in the process of being run down with various aspects being left to poorly maintained. This was true in our room where half the lights didn't work, the taps had been replaced in the bathroom but leaving parts of the sink still with holes, the tennis court was far from the picture on the website - if it is not resurfaced in the next few months it will soon become unplayable. If the hotel was advertised accurately it may say 'charming, rustic, rural' but it should never say 5 star. We wrote to the hotel after our stay to invite their comment but they did not reply.

Fantastic, friendly staff - keep treating them well!

Not according to web site. Gym didn’t exist and the golf course was in terrible condition. A lot of garden work at the pool. But otherwise clean, quiet and friendly

Un reducto de paz para huir del frenesí de la isla. Instalaciones impecables y un muy buen servicio. Totalmente aconsejable para unos días de desconexión.

Nous venons de rentrer d’un séjour de 3 nuits à l’hôtel Reserva Rotana et nous n’avons qu’une hâte c’est d’y retourner ! J’avais offert ce séjour à mon mari pour Noël dans le cadre d’un week-end surprise golf et je suis extrêmement satisfaite de mon choix, mon mari a tout adoré ! L’accueil par le maître des lieux était top ! Un monsieur très très sympathique qui nous a surclassé à notre arrivée. Notre chambre était magnifique et très spacieuse en rez de jardin avec petite terrasse privative. D’ailleurs toutes les chambres sont disséminées dans le magnifique parc. Le domaine est sublime et très bien entretenu. Nous avons très bien mangé au restaurant qui offre une carte très raisonnable. Et que dire des infrastructures ! C’est le paradis pour les golfeurs. Le golf 9 trous est très joli et technique, d’ailleurs prévoyez des balles, vous risquez d’en perdre quelques unes ;-). Le golf est à disposition des clients de l’hôtel à volonté... pas besoin de réserver ! Vous avez la possibilité de louer une voiturette. Le coin piscine est ravissant même si nous n’en avons pas profité. En bref, n’hésitez pas une seule seconde tout est parfait ! Un petit détail : le GPS de la voiture vous emmène dans une petite zone industrielle ce qui surprend, mais pas de panique il faut continuer quelques kilomètres plus loin, l’hôtel est fléché, et vous le trouverez en pleine campagne, au beau milieu de la nature, c’est divin !

Sehr ruhig gelegen und perfekt zum Entspannen. Sehr freundliches Personal und alle sprechen Deutsch. Ausgezeichnetes Essen. Alles sehr sauber und exklusiv! Absolute Weiterempfehlung

Ruhige Lage, sehr freundliches Personal Wifi war schlecht

ホテル全体部屋等すべて趣味良い