La Quinta Inn & Suites by Wyndam Knoxville West

Sorry that we had to cancel our reservations because of of inability to get to Knoxville because of closed roads. Hurricane Helena. Thanks to Brian and Earl for helping us with our cancellation process. Oscar Fowler

Property was under construction but there was no signs or caution tape up.

This hotel is currently not fit for clients to stay overnight. It is dirty and under construction. The comforter was blood-stained. Most importantly, the room smells of mildew and smoke. My family left and drive overnight, so as not to sleep in the unfit room. We made service desk aware of concern and I did not hear back from management.

Property was under renovation and no indication when I booked online. It did not even look like the photos. The staff was friendly but they didn’t change the rate or give me an upgrade. This is really a travesty and I will have to take it up with the brand name.

This property was under major construction in the lobby and this was not mentioned to us at time of booking

I would not recommend this hotel. There was construction/remodeling going on. The Lobby looked nothing like the picture. The stairs were torn out and it was under construction. The room and property were more of a "motel" instead of a hotel. Furnishings in rooms were very low quality. The hallway on the 3rd floor had a bad smell. We found dog food on the floor in our room. We didn't get to the hotel until after 11:30 pm. It was so bad we ended up grabbing our bags and leaving at 1:30 am.

This property looks condemned when you see it from the road. We were afraid to walk in the door. I forced myself to stay there due to the situation and the non-refundable rate. I have never written a review but I would like to warn others before they book this hotel. There is no hair dryer and when we asked for one, we received a dryer that smoked and did not work at all. There were no apologies for the condition of the hotel. There was a tarp on the roof that came down over our window. I have pictures to back up my claims.

They are doing major construction, main stairway is ripped out, yellow tape and plastic all over 1st floor. Our beds were comfortable, but floor in bathroom was filthy. Wiped it with a washcloth and it was black! Bedding was only a thin too small blanket and a sheet. Desk personnel Earl was very pleasant and helpful.

Pets are allowed

No wifi