Residence Inn Hartford Avon

Very nice room. Friendly service. Good Breakfast.

Beautiful hotel. Beyond our expectations. Lucia at front desk was great. Breakfast buffet was great. Highly recommend any Residence Inn. Well worth the money. Our room was so clean and modern. Thank you

The accessible studio was very nice, clean and in good condition. The only problem was with the toilet flushing by itself which was noisy. When I called the desk, someone was sent to my room quickly. They tried but were unable to stop it. I'm not disabled but am a senior citizen and I felt safe in the tub/shower with several grab bars and a nonslip surface and with the comfort height toilet. The heat worked well. The hallways had signs with directions which made them easy to navigate. The free breakfast is extensive. After reading past reviews, I was pleased that most of the cons had been addressed and my stay was better than expected.

I stay in this hotel several times a year, while the staff is great the entire property is in desperate need of a makeover. From the grounds and entrance to the hallways, rooms, bedding and furniture throughout its screaming to be updated!! I am actually considering staying elsewhere on my next trip as things have become so bad!! Mark Stern

Excellent

Staff was incredibly helpful and friendly. The rooms need a substantial renovation it’s old and shows lots of wear. If this place wasn’t in the right location and had subpar staff it would get only 2 stars. With proper renovations to bring up to today’s standards this place will be great

Great place to stay if you need to be in Avon. Clean and comfortable. My son loved the two room suite so he could watch his own TV and stay up late!

Great, Great, great service!!!!. From the moment we entered the lobby, Lucia at the front desk made us feel welcome!!! We felt like family :) She was knowledgeable, checked us in with ease and directed us to our room. Needless to say this was after she shared the places, things to do and places to eat. It made our hearts happy to experience such great customer service. Please acknowledge her for the wonderful job she is doing. We also met Wendy from housekeeping, and she mirrored the same great customer service. Needless to say we will be recommending this hotel to everyone we know. Thank you Marriott for employing such great employees.

Small rooms, small bed and dated but very friendly staff. The only chain hotel in Avon. Close to everything. Walkable location.

Common areas were so clean and the staff really cared about their jobs. Hotel is a bit dated but room was clean and had the extra towels we had asked for prior to arrival. Breakfast was meticulously maintained. Great running/biking/waking trail across the way. Amazing coffee shop across the way at Coffee traders.