Hampton Inn Bloomington West

I am extremely disappointed with my stay at this hotel. The room and bathroom were unacceptably dirty upon arrival. Housekeeping had left used cleaning towels draped over the shower curtain rod, and the bathtub contained hair and standing dirty water because the drain had been closed. Dust covered nearly every surface, and the entire room smelled strongly of mildew. When I raised these concerns, I was told the hotel was sold out and a room change was not possible. Instead, I was offered the option to either wipe down the bathroom myself or have the front desk manager do it—completely unreasonable for a guest who has paid to stay here. At checkout, when I brought this up again, my concerns were dismissed rather than taken seriously. This was one of the worst hotel experiences I have ever had, and I left feeling both frustrated and disrespected. I will not be returning and cannot recommend this property to others.

Everything was great.

Friendly greeting. Super easy check-in. Sofa bed was very uncomfortable. Very quiet.

The bed/pillows were comfy. The breakfast was nicely appointed. We especially liked the breakfast hostess.

Super clean and very friendly staff

Nice hotel located by the I-55 & I-74 interchange and easy to access with a QT close to get fuel and snacks. The people were friendly and helpful.

The bed was very firm

The bathroom door would not lock because the latch hole was too small for the door latch but besides that the room and hotel were very nice.