San Jose Marriott

Location

Turn about for pick up & drop off and check in desk not clearly marked upon entering. Breakfast could be better

Very clean. And staff was nice including the valet parking. Only thing the ice machine on my floor was out of order had to go to another floor to get ice.

We had to call the front desk at 2:30 in the morning due to the next door neighbor’s was having a party. But other than that everything else was fine.

My husband and son had a fantastic trip. I do recommend trying to plan meals ahead as there is not a lot of options later at night. They often had volleyball going till 9 PM and despite being a downtown area, it was hard to find things other than bars open that late. The service was good. The accommodations were excellent. I did have one issue that was quickly resolved in less than 24 hours regarding billing. If you have an event to attend at the convention center, I highly recommend this hotel.

Oscker’s signature drink “osckers anger” was an eclectic hit that touched all levels of my flavor profile. Highly recommend your ask for this hidden menu treat. Ask for the cherry!!!!!!!

Rooms were cleaned very well daily.

M Lounge Breakfast : Platinum/Titanium/Ambassador guest. I was really disappointed by the M Lounge breakfast at the Marriott San Jose Airport. For a property in such a great location, with newly refreshed and comfortable rooms, I expected a much better experience. Unfortunately, the M Lounge breakfast does not reflect the standards I’ve come to expect from Marriott’s higher-tier properties. Other Marriott hotels offer their elite guests a full breakfast in the restaurant when the lounge is not preferable. It’s a shame, because a good breakfast sets the tone for the day, and loyal guests like us notice when it’s overlooked. It’s unfortunate that such a nice hotel, in a convenient and pleasant area, misses the mark on something as simple but meaningful as a proper breakfast offering for its most loyal guests.

Room was clean and comfortable. Staff was friendly and helpful. Toilet flushed twice every time, which in CA is an issue. Room service food was passable...pizza was cold but tasty, wine was hot but drinkable and I will buy a bottle at a later date to enjoy at the right temp. Gelato was very good! Valet pickup was a bit crazy and the poor guy seems quite confused so pack your patience. Otherwise, great stay.

parking was not ideal at all