Comfort Inn & Suites Ashland - Richmond North

Fix the carpet smell.. old.

Not many good restaurants around

Not very much.

I was charged $75 dollars for my dogs to stay over night. The charge was not the problem. The problem was getting a call in the middle of my granddaughter's 13th birthday dinner about my dog crying. I kept telling the guy that I was eating dinner and would be back in a little while but that was not good enough for him. He kept saying the same thing over and over again until my husband told me to tell him he was on the way now. Quite time is 9:00 pm to 6:00 am the call I got was way before nine it was 8:05 pm, we still had 55 minutes until quite time started. The rest of our party had to run to Walmart then back to the hotel. When we got back to the hotel it was way past quite time it was after 11pm. There were 10-12 people in the dining area party and drinking beer. They were so loud that we could hear them outside the hotel. The man who would not give me his name was very rude and nasty to me when I asked about quite time starting at 9:00pm and it was after 11 pm. He said they would be leaving soon well that was good but what about quite time starting at 9 pm. He never answered me just kept saying they are leaving soon.

I was cold, and the desk attendant gave me two extra blankets to have in our room at night. Very sweet helper!

La télévision ne fonctionnait pas bien.

Location was only 5 minutes from Randolph Macon Collage. New coffee shop in front of the Hotel.

Front staff not welcoming. Our bathtub had visible mold. Overall, I was very disappointed with the experience.

Very convenient and upgraded

The toilets make a weird noise after flushing

Front desk staff at check in was friendly

Old mattress, dirty walls, room door had large gap at the top, shower not very clean…there was hair on the wall mounted shampoo bottle and dirty water on the wall.