Renaissance Walnut Creek Hotel

Great location, nice hotel.

It is in excellent shape, but it is time for updates and upgrades. The bathroom's tub is so high it is a fall hazard. The hall carpet on the 4th floor is buckling and dirty. The elevator makes odd noises and bumpy. I love the hotel and have been staying there for over 15 years. The Bay Club is fantastic.

Large comfortable rooms. An actual health club for fitness options. Friendly staff. The downside was evening food options. They have a nice restaurant, but the cafe with more casual food options closes early, and there isn’t a lot of options directly around the property.

Outdated and needs renovation.

Nice stay! Love the gym access with the hotel!

The hotel itself is great. I had 3-4 instances where I called the front desk to have my room cleaned and there was a disconnect between them and housekeeping...and I'm pretty sure the front desk was relaying the message. Then nothing, no cleaning, bed still unmade, with a few clean towels left on an unmade bed. I had to set my own used glasses outside the door and at least they were picked up at that point. One night this week I invited 2 people in for an informal business diner in the restaurant. It was the perfect place, however you had bingo night with the announcer on microphone yelling the numbers and this went on for awhile....IN A RESTAURANT IN A BUSINESS HOTEL! We finally had to move our dinner meeting to a restaurant across the street. One thing that I did appreciate was that I like to sleep with a fan on and there where no fans. Then I was told that the manager had his own office fan brought to me. That was a pleasant surprise and problem solved.