Excellence Punta Cana - Adults Only All Inclusive

Excellent! This was one of the best getaways my husband and I have ever had. We had a free upgrade to an ocean view room when we arrived on the ‘Club Excellence”side. I highly recommend paying the extra to be a club excellence member during your stay. You have access to the speciality restaurant ‘Magna’ which served Tomahawk steaks while we there. Absolutely delicious food throughout the resort!!! FYI: If you want top shelf, you have to ask for it because it’s literally not visible on the shelf. & I recommend bringing cash to tip your servers because they go above and beyond. Everything about this place was geared to making our stay phenomenal! We will be back!

No

We thought the property was absolutely lovely. The staff could not have been nicer. We had a great stay. The only thing I would say is to be prepared because the food is truly awful. My husband and I were both thoroughly disappointed in the food options and quality.

The staff overall was friendly, and one person in particular went out of his way to be genuinely helpful. However, the biggest disappointment was the food. The dining experience was horrible, poor quality, little variety, and most meals tasted reheated rather than fresh. At a Dominican resort, guests expect to enjoy authentic local cuisine, yet there was only one “Dominican Night,” the only time traditional food was served. Another frustration was the strict dress code in every restaurant. Even for breakfast and lunch, men were required to wear sleeves, which feels unreasonable on a Caribbean vacation where comfort should come first. No one wants to worry about packing special shirts just to eat a casual meal in the heat. Despite tipping generously (about $200 over 5 days/4 nights), service was inconsistent. While the property itself was clean and the beach beautiful, with seaweed cleared daily, the overall experience was underwhelming. As an adults-only resort, we also expected more nightlife. Though a few shows were nice, everything ended by 11 pm, and there was no late-night club, music, or dancing to enjoy Dominican culture. This left evenings flat and lacking energy. Overall, while the facilities and beach were lovely, the poor food, inconsistent service, unnecessary dress restrictions, limited cultural offerings, and lack of adult-oriented entertainment made the stay disappointing and far below what should be expected from an all-inclusive resort.

Awesome!!

Absolutely beautiful resort!

We had an amazing time on our recent stay at Excellence Resort Punta Cana. The customer service from excellence club concierge, servers & housekeeping lived up to their name. The excellent club was worth it. We had a relaxing & enjoyable time. The beach & pools were wonderful. Our favorite restaurant was the Magna with the best server Eddy. The food there was delicious & nice view. Our other favorites were The Grill & Chez Isabelle. We celebrated our 20 years anniversary with their dinner on the beach. Must experience if you are celebrating a special occasion so worth it. The entertainment was great & our favorite was the Micheal Jackson tribute. Definitely recommend this resort.

Staff was very pleasant and helpful, food was very good. room was clean and room service was good. We had a great time!

Overall, our experience was excellent! However, the room that we paid for was supposedly an ocean view room; it was not! It was on the same side of the ocean but not with a direct view. We were on the first floor and the rooms on the second floor were the rooms with a clear view of the ocean. Conversely, our room was amazing and was only a few feet away from a pool and a swim up bar. The food at the breakfast buffet was also cold every single day, but other than that the food was good. Finally, the theater where the nighttime entertainment was held could most definitely use some sort of a cooling system. Overall, the facility itself is breathtaking and you’ll enjoy your stay. The pluses definitely outweigh the few minuses!

Clean, thoughtful staff, great follow through, plenty of activities available on the property that were fun and engaging. My husband and I will definitely return for a visit, which is not something we often say about our past vacation spots.