Deer Park Hotel

Great hotel in a beautiful location. We only stayed one night, but could have stayed longer. The pools looked fantastic and well cleaned. We had an excellent meal, and then played pool on the table next to the bar! The hotel is trying hard to be eco, and we had a very interesting bathroom surrounded by plants in the shower, and an open air roof - covered by mesh to stop anything nasty getting in! We watched a fantastic sunset whilst drinking cocktails. Very memorable. Staff were lovely.

Had a great stay, would highly recommend it!

We stayed for two nights at Deer Park in March. The staff were very attentive and friendly. The hotel facilities were excellent. We would return.

Nice resort near historic Polonnaruwa with lakeside views. The staff was very attentive, on site restaurant charming, pools well maintained, all for very good value.

The room was very dirty. The staff unprofessional and rude.

This Hotel was breaching Electricity; Slips and trips; and HEALTH AND SAFETY Regulation and put our lives at risk. I never come a cross or heard of this kind of behaviour putting customers lives at risk to save few pence or to increase profit. Think not twice, hundred time before you put customers lives at risk like this... I only can say Group CEO and the Manager: Joseph should put themself in customer's (ours) shoes to understand is it worth killing customers for few pence of profit or cost cutting!!! I tried to call Expedia but not managed to speak to anyone before all my money run out from the mobile. That's worse! When we went to get something to eat before we leave the hotel, I mentioned to my husband it smell like a sewage near our room and when we checked there were some places near the footpath overflowing sewage mixed water outside from the drainages..Spoken to the Group CEO, Mr M I M Nizar and he was trying to convince us that this hotel is in a jungle and NOT in the city of Polonnaruwa!!! According to the Group CEO, as a customer, we should expect animal droppings on the bed as well as dead animals on the floor and the bathroom area including no lights and be able to clean it ourself without making any fuss!!! I mentioned that I am a patient with heart, diabetic and several other illnesses therefore any animal bit could be very dangerous for me. He laughed say that's nothing to worry about! This is NOT A FIVE STAR HOTEL and MAY BE EVEN HELL IS BETTER THAN THIS...

Having just spent 5 nights at this hotel we can definitely recommend it. It was ideally placed for our self organised tour of Sri Lanka and, from here, we visited the iconic sites of Sigiriya, Polonnaruwa, Dambulla and the fabulous Hurulu national park where we saw many elephants. Our lakeside cottage at the hotel was very quaint and we loved sitting on the decking watching the monkeys and chipmunks running around. Staff at the hotel are very welcoming and the pool area is lovely. The hotel does get frequented by coach parties and we enjoyed the breakfast and evening buffets alongside quieter a la carte dinners on the outside terrace on the nights when there were fewer guests

A magical place with wonderful staff

Beautiful hotel. Nice people. Terrible service. Terrible restaurant. The does not want

Unique setting, chalets very private. Good buffet breakfast and dinner. Lovely swimming pool. Rooms a little dark for reading in the evening.