Chicago Marriott Suites O'Hare

I liked the fact that it was a suite. Staff was friendly, the service was fast.

Bed comfort: very good. Food: I don't know. I didn't have a chance. What I didn't like: I could not find any printed material about the amenities. Gym (if there is one), where is it located. Is there a swimming pool? How to access it? Anything about breakfast ? Could I have a breakfast ?Ice? Where can I get ice? Please do not neglect to acknowledge that there are travelers with time constraint schedules who want all available information available at hand. If you have made such brochure it was not left in my suite. If there is none, please create one to make staying at your hotel more pleasant.

It was great. I just wish they explained breakfast wasn’t complimentary. All in all though it was a nice get away.

We had s good time...our electric went out for a couple hours and they were accommodating. Very nice people.

Beds are nice

The hotel was a good stay, the bed was comfortable, the staff helpful, the room was clean and the restaurant offered a full menu.

The shuttle never showed up at the airport, while other hotels had 2 and 3 shuttles circuits, I waited for nearly 1 hour and never saw a shuttle for the hotel. I called the hotel 2 times to confirm I was in at the right spot, which I was, they insisted the shuttle came by every 15 mins. There were other people waiting for the shuttle with me. Then when I was about to give up I see the shuttle pass by, it didn’t even stop at the designated place. We all tried to signal it and it just drove by. At that point I just took an Uber.

Unfriendly host, room had missing amenities, exorbitant parking fee (ALMOST FORTY DOLLARS JUST TO PARK OVERNIGHT).

From beginning to end, the staff was great the room was great.