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7.8 / 10 Guest Rating

Novotel Palembang

Jl. R. Sukamto No. 8A, Palembang, id

Novotel Palembang - main view

About the Property

Convenient Location & Amenities
Novotel Palembang's proximity to Palembang Mega Mall and array of facilities like an outdoor pool, gym, and tennis court make it an ideal choice. Free parking and WiFi add to the convenience.

Comfortable Rooms & Views
Rooms feature modern amenities like satellite TV, a safety deposit box, and some even come with a balcony offering pool views for a relaxing stay.

Dining & Leisure Choices
With four dining options including Indonesian and international cuisines at The Square and Chinese dishes at The Orient Restaurant, guests can indulge in a variety of flavors. Unwind with a sauna or enjoy a fun karaoke session during their stay.

To experience all these features, book your stay at Novotel Palembang today!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
Deluxe Twin Room - Photo 3
Deluxe Twin Room - Photo 4
Deluxe Twin Room - Photo 5
Deluxe Twin Room - Photo 6
1/6

Deluxe Twin Room

This twin room features air conditioning, satellite TV and a mini-bar.

42 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Deluxe Room with twin beds

Non-refundable
Room Only
20% OFF$89.45

$71.56

Includes taxes & fees

Deluxe Room With Twin Beds

Free cancellation
Before Jul 1 (1 days)
Room Only
20% OFF$91.25

$73

Includes taxes & fees

Deluxe Room with twin beds

Non-refundable
Breakfast Included
20% OFF$107.36

$85.89

Includes taxes & fees

Deluxe Room With Twin Beds

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$109.51

$87.61

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
1/3

Junior Suite

0
Sleeps 3

Junior Suite

Non-refundable
Room Only
20% OFF$146.71

$117.37

Includes taxes & fees

Junior Suite

Free cancellation
Before Jul 1 (1 days)
Room Only
20% OFF$149.66

$119.73

Includes taxes & fees

Junior Suite

Non-refundable
Breakfast Included
20% OFF$164.61

$131.69

Includes taxes & fees

Junior Suite

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$167.91

$134.33

Includes taxes & fees
Family Suite - Photo 1
Family Suite - Photo 2
1/2

Family Suite

0
Sleeps 5

Family Suite

Non-refundable
Room Only
20% OFF$218.26

$174.61

Includes taxes & fees

Family Suite

Free cancellation
Before Jul 1 (1 days)
Room Only
20% OFF$222.67

$178.14

Includes taxes & fees

Family Suite

Non-refundable
Breakfast Included
20% OFF$236.16

$188.93

Includes taxes & fees

Family Suite

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$240.93

$192.74

Includes taxes & fees
Superior Twin Room - Photo 1
Superior Twin Room - Photo 2
Superior Twin Room - Photo 3
Superior Twin Room - Photo 4
Superior Twin Room - Photo 5
Superior Twin Room - Photo 6
1/6

Superior Twin Room

Room is fitted with a satellite TV, telephone and a safety deposit box.

42 sqm
Sleeps 3
1 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Room with twin beds

Non-refundable
Room Only
20% OFF$78.66

$62.93

Includes taxes & fees

Superior Room With Twin Beds

Free cancellation
Before Jul 1 (1 days)
Room Only
20% OFF$80.33

$64.26

Includes taxes & fees

Superior Room with twin beds

Non-refundable
Breakfast Included
20% OFF$96.63

$77.3

Includes taxes & fees

Superior Room With Twin Beds

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$98.55

$78.84

Includes taxes & fees
Premium Deluxe King Room - Photo 1
Premium Deluxe King Room - Photo 2
1/2

Premium Deluxe King Room

The unit offers 1 bed.

0
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)

Deluxe Room With Premium King Bed

Non-refundable
Room Only
20% OFF$96.63

$77.3

Includes taxes & fees

Deluxe Room With Premium King Bed

Free cancellation
Before Jul 1 (2 days)
Room Only
20% OFF$101.93

$81.54

Includes taxes & fees

Deluxe Room With Premium King Bed

Non-refundable
Breakfast Included
20% OFF$114.51

$91.61

Includes taxes & fees

Deluxe Room With Premium King Bed

Free cancellation
Before Jul 1 (2 days)
Breakfast Included
20% OFF$120.81

$96.65

Includes taxes & fees

Guest Reviews

7.8
Very Good57 verified reviews
AI Summary

Guests highly rate the spacious rooms and frequently praise the nice decoration.

Categories

Cleanliness5.9
Service8.4
Location8.4
Room Quality8.4
Amenities6.9
Value for Money8.4
Food and Beverage8.4
Overall Experience7.7

Select topics to read reviews

M
MatthewauAU
Verified booking
young couple
Standard Room
Stayed in Sep 5, 2024

"Unacceptable"

1.0

The room was dirty and the sheets were filthy

Everything

Helpful?
Z
ZohairsaSA
Verified booking
family with young children
Standard Room
Stayed in Aug 1, 2024

"Exceptional"

10.0
Helpful?
B
BryceauAU
Verified booking
solo traveller
Standard Room
Stayed in Apr 2, 2024

"Very good"

8.0

Air conditioning gave me a respiratory infection. Thats dangerous. Need to be cleaned.

Helpful?
K
KristinaidID
Verified booking
family with young children
Standard Room
Stayed in Jan 4, 2024

"Holiday at Palembang"

8.0

The room is spacious, the bed and the pool. Love our room that has a pool view. Has a resort vibe

No bath tub. Extra charge to combine a twin bed/ day. The pool chlorine quite strong.

Helpful?
T
Ttraveller_idID
Verified booking
solo traveller
Standard Room
Stayed in Jan 1, 2024

"Good"

7.0

Change in the number of geust , etc The cooperation of the staff was good

It is very slow check-in out. The staff do not want to deal with it quickly.

Helpful?
T
TheresiaidID
Verified booking
young couple
Standard Room
Stayed in Nov 5, 2023

"Pleasant"

6.0
Helpful?
W
WillsoncnCN
Verified booking
review category business travellers
Standard Room
Stayed in Sep 21, 2023

"Exceptional"

10.0
Helpful?
D
DianaidID
Verified booking
review category business travellers
Standard Room
Stayed in Jul 2, 2023

"A big hotel, comfy bed but just dont eat there"

7.0

Location

The breakfast, its so blahhhh

Helpful?
J
JuliansyahidID
Verified booking
family with young children
Standard Room
Stayed in Jul 1, 2023

"Overall the hotel facility is good, but staffs and hospitality need to be improved"

3.0

Facility

Check out process took more than 30 minutes because front office staff could not find credit card deposit slip and slow response to call duty manager to settle until I insisted to meet the manager, while I rushed for the ship schedule. After 1 hour the manager found the slip and void my deposit, appreciate the manager to settle but the staff needs to keep the paper properly

Helpful?
A
AmandaidID
Verified booking
review category business travellers
Standard Room
Stayed in May 4, 2023

"Very good"

8.0
Helpful?