El Rey Court

Hot tub

Towels, pillows, smell of the room, bathroom, value

The decor. The vibe. The many cozy corners to sit outside and pathways to explore. Having a food truck that served breakfast and late dinners right outside my door. The bar onsite that had a different event every night. The large hot tub with fireplace open to the stars. The pool looked super cute but wasn’t open yet for the season when I was there. The staff were all lovely. I am so glad I chose to stay here!

Nothing honestly. But I would just note that for someone who is looking for a walkable area, this might not be the greatest option. However, I had my car and was thankful that allowed me to stay at a place like this and still get into other areas easily.

Nothing

Extremely disappointing stay, especially for a $300+ nightly rate. The rooms we were given did not match what we booked online, which staff acknowledged, explaining that the listings don’t always reflect the actual rooms. Huh? The rooms were noticeably rundown and had strong chemical/bleach odors, which staff were already aware of and booked us to stay into anyways. Such a health hazard. Cleanliness and maintenance were major issues. The bathroom had visible hair, odor, cracked tiles, peeling caulk, and black mold. The shower would not drain even after maintenance came twice, and the water (in the one shower I attempted to take) repeatedly turned from scalding hot to ice cold. Housekeeping did not remove trash or provide fresh towels. While staff attempted fixes, the issues remained unresolved. After checkout, management was dismissive and declined to take responsibility beyond a partial refund, stating the matter was “resolved.” Offensive and unprofessional to say the least. For this price point, accurate room representation, cleanliness, and functioning plumbing should be base line. This property fell far below that standard. I would strongly recommend staying elsewhere as this hotel is not as advertised.

Funky little place and it was fabulous to have an actual wood burning fireplace in my room. Loved the bar/lounge. Heather is great! My dog and I gad a great time.

Nothing

Accueil, attention du personnel, offer de services, ambiance (bar & lobby), propreté

Un peu éloigné du centre (pas vraiment anticipé comme cela) car pas de navette gratuite pour aller au centre de Santa Fe à cette époque de l’année .

The rooms were very cozy and the New Year’s Eve party was awesome

The walls were very thin

I like the modern design.

I didn’t like that the toilet kept clogging every time I used it, and that the fridge was so loud I had to unplug it in order to sleep, and that the front desk clerk couldn’t find my reservation and told me it had been cancelled and then spent 25 minutes looking for it and never apologized for the delay or the mistake.

The property has plenty of parking & was clean with simple decor.

I didn’t realize there was a room above ours and I am a light sleeper so had to put in headphones.