Holiday Inn Express Hotel & Suites Auburn by IHG

It was the right place at the right time. Decent rate.

This is the second time I have been there in the past 30 days. The first day in late October we had to change rooms because upon entering the first room there is an odor so strong coming from the bathroom that we couldn't stay in it. It was like a dirty mop had been used. The second room was clean and smelled clean. This time the room I was given had a slight odor like first room before, but not as bad. I stayed in that room, but I think you should look into housekeeping practices and make sure staff are not using or reusing, dirty mops or whatever it is they use. Also, I know it is a practice to fold towel towels and make pretty displays, but quite frankly considering what I just said above I find myself not wanting to use towels that have been handled and folded so completely. I always reach for the unfolded towels. Also , somebody likes to try to make flowers out of tissues on top of the tissue box. This time there were at least four tissues used to make the decoration. Again, I plucked out that decoration only to find that there was only one tissue left in the box. Clean towels and clean surfaces are a premium to me when staying away from home. I'm not a germaphobe or a neat freak, just a person who appreciates straightforward provision of services, especially at the end of a tiring day of travel. Thanks so much. Hope this helps.

Accept dogs - we are traveling with our dog. Breakfast was okay. Rooms were clean. Staff was friendly

Needs updating, bathroom shower had rust around fixtures, the bed base was scuffed and pleather covering was torn and hanging. The ice machine had rust around the feet and water was dripping on the floor.

Quite nice breakfast

Me gustó todo un buen servicio y un bonito lugar