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9.2 / 10 Guest Rating

Inn on Randolph

411 Randolph Street, Napa, California, 94559, Napa, US

Inn on Randolph - main view

About the Property

Luxurious Spa Amenities

Indulge in massages, facials, and more for a truly relaxing experience.

High-end Features

Enjoy amenities like complimentary Wi-Fi, heated floors, Smart televisions, and Select Comfort beds with Egyptian cotton sheets.

Convenient Location

Centrally located near popular attractions and within a 5-minute drive of Napa Valley Wine Train and Uptown Theater.

Book your stay at Inn on Randolph now for a blissful retreat in Napa!

Facilities & Amenities

Free breakfast
Express check-out
Electric car charging station
Free WiFi
Garden
Luggage storage
Express check-in/check-out
Conference space
Free breakfast
Multilingual staff

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the inn prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property is professionally cleaned.Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional57 verified reviews
AI Summary

Guests highly rate the clean and nice property and frequently praise the great location.

Categories

Cleanliness9.1
Service9.6
Location9.6
Room Quality9.1
Amenities9.1
Value for Money8.6
Food and Beverage9.1
Overall Experience9.3

Select topics to read reviews

B
Breanna
Verified booking
partner
Standard Room
Stayed in Aug 18, 2025

"Exceptional"

10.0

This property was very nice and clean. We only stayed for 1 night but it was very convenient, great location, and in a quiet neighborhood. Rooms were very clean and the bed was incredibly soft. Has an outside patio area to hang out at mingle which was very nice. The sheets felt amazing. Definitely will be coming back when in Napa valley again!

Helpful?
M
Megan
Verified booking
Standard Room
Stayed in Jul 20, 2025

"Randolph2025"

10.0

Beautiful room and grounds. Delicious breakfast. Just a little weird that you never check in or out with a human being.

Helpful?
W
William
Verified booking
partner
Standard Room
Stayed in Jul 9, 2025

"Exceptional"

10.0

There was confusion between emails & text communications regarding location of breakfast being served. Better instructions on how to use the room jacuzzi.

Helpful?
L
Lucila
Verified booking
Standard Room
Stayed in Jun 17, 2025

"Loved it! "

10.0

Very cute, the breakfast was yummy. Easy to walk to downtown. Would stay again.

Helpful?
M
Manuel
Verified booking
partner
Standard Room
Stayed in Jun 5, 2025

"Exceptional"

10.0

Awesome stay, I would book this room again.

Helpful?
D
Dolores
Verified booking
Standard Room
Stayed in May 24, 2025

"Exceptional"

10.0

It was very nice

Helpful?
S
Steve
Verified booking
partner
Standard Room
Stayed in May 5, 2025

"Exceptional"

10.0

Melanie and her family are adorable! They were very attentive at breakfast time and food was outstanding! However, the only thing I didn’t understand that everything was electronic now from taking my reservation to finding my room. If I had a question, I’d call and leave a message thinking I’d get an actual person to talk to me but when I’d have my question answered, they’d reply via text. It was frustrating and unprofessional. When I came here 7 years ago, there was someone that picked up a phone, took my reservation, greeted me upon arrival and showed me to my room. There was always someone there to answer my questions whether it was a question about dinner reservations or wine tasting recommendations. Now, it seems cold and impersonal. I understand, it’s a lot easier with the world of electronics nowadays but if I wanted to do that, I’d just go to a Airbnb. Other than that, everything was great! Thanks!

Helpful?
K
Kayla
Verified booking
Standard Room
Stayed in Feb 18, 2025

"Exceptional"

10.0

Clean

Helpful?
E
Elaine
Verified booking
partner
Standard Room
Stayed in Oct 27, 2024

"Exceptional"

10.0

Comfortable bed and great bath!

Helpful?
M
Misty
Verified booking
partner
Standard Room
Stayed in Oct 15, 2024

"Good"

2.0

Reserved an ADA room, upon arrival the room was upstairs. No one from management on site during check in. Called numerous times; finally after 30 mins spoke with a lady who stated that she needed 24 hrs to research why I was in a different room than what I booked and would get back to me. Never heard from anyone again.

Helpful?