Candlewood Suites St. Joseph / Benton Harbor by IHG

The room was dirty. The stove and kitchen area is stained with prior spills. Several stains on the carpet. The hide-a-way mattress was atrociously dirty. The windows do not latch (quite a safety problem for a first floor room).

Quiet spot.

The central air in the room didnt remove the humidity so even though it was cool it was very humid. Facility was somewhat dingy.

Small kitchen setup was nice. Included small 2 burner stove top, dishwasher, full fridge, microwave. Cabinets had dishes, utensils, and storage containers. There were no USB ports for charging, which do seem to be the standard in a lot of hotels, often in the lamp or alarm. The room smelled of fried clams, not sure if that was due to use of the kitchen by prior visitors or the LJS nearby. Either way, it was quite over powering and did not dissipate.

Nice hotel room was a little run down but all needs were met.

Would like to have seen the food court better stocked

If this was a $60 a night hotel, I would have given it a much better ranking. For nearly $180/night, it’s very not worth it. The bed was obviously smaller than a queen, but slightly bigger than a full. It was also the second worst comfortable bed I’ve slept in outside of Army Basic Training. Our room smelled like urine, the common areas smelled like smoke, and they didn’t even provide hand soap in our room. I’d give this place a pass.

Not fancy, but a lovely place to stay for a a Michigan weekend! Both front desk employees we interacted with were kind and genuine. I was especially impressed by the 2nd employee we met. At check in, I forgot to confirm what time check out was, so I stopped by the front desk the last morning of our stay. When I asked, the employee responded with “it’s 11, but take your time! No rush.” And it was just such a lovely way to answer the question and change the tone of packing up. Plenty of space and cool AC during the hot summer. Enjoyable stay over all!

I've stayed at many Candlewoods - I always enjoy getting a full sized fridge/freezer and a working kitchen - its a great perk. Kitchen was lacking some supplies - only 1 fork in the drawer and some plastic forks to supplement. No drinking glasses, only 2 mugs. The main complaint was the BED - I've never had this issue before. The king bed was completely sagging in the middle, and we kept rolling into the center. AT checkout, the clerk didn't seem concerned with how uncomfortable it was. She made a note to tell someone, but that was it.

Coffee maker had not been cleaned. Found an open pack of cheese snacks behind a chair. Half a roll of toilet paper. Liquid bath soap dispenser was empty. One of the power outlets was not functioning. Need I go on?