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7.2 / 10 Guest Rating

The Royal Hotel

267 Smith Street, Durban, KwaZulu-Natal, 4001, Durban, ZA

The Royal Hotel - main view

About the Property

Escape to the elegance of The Royal Hotel, where luxury meets tranquility in the heart of Durban.

Relaxation Oasis
Indulge in soothing massages, rejuvenating body treatments, and refreshing facials at our full-service spa, designed to help you unwind and refresh amidst serene surroundings.

Culinary Delights
Savor delightful meals at our esteemed restaurant or grab a quick snack from our cozy coffee shop. Don’t forget to enjoy a perfectly crafted cocktail at our vibrant bar/lounge as you wind down your day.

Convenience at Your Fingertips
Stay connected with complimentary Wi-Fi in your spacious, air-conditioned room, and take advantage of our business center as well as 24-hour shuttle services for seamless travel to nearby attractions.

Ready to experience unparalleled comfort and convenience? Secure your stay at The Royal Hotel today!

Facilities & Amenities

Meeting rooms
Boat tours nearby
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Parking height restrictions apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.2
Very Good103 verified reviews
AI Summary

Guests highly rate the very peaceful and frequently praise the friendly staff.

Categories

Cleanliness6.8
Service7.8
Location7.8
Room Quality7.0
Amenities7.0
Value for Money7.0
Food and Beverage7.0
Overall Experience7.3

Select topics to read reviews

C
ChrisgbGB
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Very cozy and warm place enjoyed it with my lover"

10.0

Clean and fresh

Checking out time

Helpful?
S
Snethemba MnqobizaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

9.0
Helpful?
D
DannyzaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"I'm very for everything 😌"

8.0

It was fine 🙂

Nothing much

Helpful?
M
MafeyisizaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Good"

5.0

The staff was very professional. also, there were helpful. They were always smiling

Helpful?
T
ThandozaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

10.0

It was amazing

There's nothing that I disliked

Helpful?
T
Terrance ZiminzNZ
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"This is one of the best Hotels one can book if they plan to run or support in The Comrades marathon. Situated a few mete"

10.0

Rooms are clean and tidy. Towels and all the necessities provided like coffee, shower gel etc. fresh linen and towels everyday. Staff is very friendly and helpful.

Helpful?
M
MduduzizaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Excellent"

8.0

The sea viewpoint.

Kitchen staff member didn't deliver the supper which I ordered over the phone.

Helpful?
B
BontletsezaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Unhappy Client."

5.0

Room Service was good. The Rooms are very big and spacious. Parking was good also The Location was great. The lifts working well.

The bathrooms a proper disaster. I was served tea with broken tea kattle and cup was old and discolored. The carpets on the floors needs to go, its smelled mouldy. T

Helpful?
V
VukilezaZA
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"No value for money"

3.0

Close to the race start

Room needs to be revamped

Helpful?
B
BrunozaZA
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Amazing place overall!"

10.0

Feels like time travel in this beautiful classic hotel, you only see this in movies!

Takes a long time to get out of the parking lot!!!

Helpful?
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