Residence Inn by Marriott Charleston Airport

I stayed at the Residence Inn Charleston Airport on business for several weeks. It was not a pleasant experience because of the poor housekeeping. Sheets were not changed for 4 weeks, nor was the floor vacuumed. I had to request clean sheets and ended up vacuuming the floor myself. The staff was nice and friendly but I cannot recommend this hotel due to lack of cleanliness.

Front staff at the desk. The lady at the front desk was an angel, helped me and my friends out more than anyone could expect, made our trip so so much better, beautiful hotel in a beautiful city!

Staff was very kind. Room 110, the bathroom was unkempt. Caulking in the shower along the floor black. Floor grout dirty. Needless to say I didn’t shower. Around the floor drains either rusty or moldy, take your pick. There’s at least 10 usb ports, after plugging our electronics to most of them we finally found 3 that worked by the bed. Automatic curtain closer by the bed didn’t work. We kept flipping light switches to find some light for the room. At least 30% of them didn’t work.

Great location in proximity to the airport. Shuttle drivers (to & from airport) were really nice people. Room was very clean/quite and the breakfast was good. Christopher, the manger and the desk staff were very accommodating and friendly. Christopher's reception to the hotel was welcoming and we really liked that. Will stay there again.

The staff was excellent. They made sure that our room was available on time and also offered us a complementary upgraded suite! Will stay again!

Very comfortable

I enjoyed my stay here at this property. There were a few things I was not satisfied about reasons l'll give this a 4/5 or 9/10/. I wish all hotels would upgrade their bathrooms to walk-in showers. The bathroom was updated however this is my preference. Our toilet did have some rust in it. Secondly housekeeping never came to our room. I went downstairs to the front desk, I called the front desk, ended up going downstairs to get fresh towels myself. However the bed was soft. The showers were hot. The ice maker made ALOT of ice. Couch was comfy. We would stay here again and again and again

The personel was really nice and the apartment was spacious. All needed was included. Drinks available 24/7