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8.7 / 10 Guest Rating

Hotel Ambra

Avenida 41 Sur esquina calle 39 Sur, Playa del Carmen, mx

Hotel Ambra - main view

About the Property

Luxurious Stay in Playa del Carmen

Outdoor Paradise: Dive into relaxation with our outdoor swimming pool, lush garden, and inviting terrace.

Comfortable Accommodation: Enjoy modern amenities in our rooms, including a flat-screen TV, kitchenette, and air conditioning for a comfortable stay.

Convenient Location: Explore Playa del Carmen easily with the beach and maritime terminal just a short distance away.

Book your stay at Hotel Ambra now for a memorable and relaxing getaway.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Garden
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:30 PM

Property Notes

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply. Please note that checkin out of stipulated time will be available upon rquest. The property can not guarantee the room later the 6:00 PM if the guest doesn't confirm the arrival time earlier.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room - Photo 1
Double Room - Photo 2
Double Room - Photo 3
Double Room - Photo 4
Double Room - Photo 5
Double Room - Photo 6
Double Room - Photo 7
Double Room - Photo 8
Double Room - Photo 9
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Double Room - Photo 11
1/11

Double Room

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a private entrance, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

35 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard Double Room

Non-refundable
Room Only
20% OFF$41.08

$32.86

Includes taxes & fees
Junior Room - Photo 1
Junior Room - Photo 2
Junior Room - Photo 3
Junior Room - Photo 4
Junior Room - Photo 5
Junior Room - Photo 6
Junior Room - Photo 7
Junior Room - Photo 8
Junior Room - Photo 9
Junior Room - Photo 10
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Junior Room

1 King Bed538 sq feet Internet - Free WiFi Entertainment - 50-inch LED TV with satellite channels and NetflixFood & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Laptop workspace and phoneComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingRoom is accessed via exterior corridors

50 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephoneAir conditioningKitchenetteDesk

Junior Room

Non-refundable
Room Only
20% OFF$50.25

$40.2

Includes taxes & fees
Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
Deluxe Room - Photo 7
Deluxe Room - Photo 8
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Deluxe Room

1 King Bed484 sq feet Internet - Free WiFi Entertainment - 50-inch LED TV with satellite channels and NetflixSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Laptop workspace and phoneComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - No cribs (infant beds) availableNon-Smoking

45 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephoneAir conditioningDeskPrivate bathroom

Deluxe Room

Non-refundable
Room Only
20% OFF$42.59

$34.07

Includes taxes & fees
Deluxe Double Room - Photo 1
Deluxe Double Room - Photo 2
Deluxe Double Room - Photo 3
Deluxe Double Room - Photo 4
Deluxe Double Room - Photo 5
Deluxe Double Room - Photo 6
Deluxe Double Room - Photo 7
Deluxe Double Room - Photo 8
Deluxe Double Room - Photo 9
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Deluxe Double Room

2 Queen Beds484 sq feet Internet - Free WiFi Entertainment - 50-inch LED TV with satellite channels and NetflixSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Laptop workspace and phoneComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

45 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
ShowerTVTelephoneAir conditioningDeskPrivate bathroom

Deluxe Double Room

Non-refundable
Room Only
20% OFF$45.8

$36.64

Includes taxes & fees

Guest Reviews

8.7
Excellent251 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly service.

Categories

Cleanliness7.8
Service9.3
Location9.3
Room Quality8.3
Amenities8.3
Value for Money8.8
Food and Beverage8.8
Overall Experience8.8

Select topics to read reviews

B
BetolocaCA
Verified booking
family_with_children
Standard Room
Stayed in Jan 16, 2026

"Reservation"

6.0

Le personnel était agréable., il on accepter de nous changer de chambre car celle que nous avons choisi n étais pas a notre goût et nous n avons rien donner

Lorsque nous sommes arrivés, la personne à la réception nous a informés que nous devions payer des frais d’environnement, ce qui n’avait pas été mentionné lors de la réservation. Pourtant, j’avais discuté avec la réception de l’heure de notre arrivée. De plus, on nous a demandé de payer uniquement avec la monnaie locale, ce qui n’était pas possible puisque nous venions tout juste d’arriver.

Helpful?
P
PatriciapePE
Verified booking
extended_group
Standard Room
Stayed in Jan 11, 2026

"No lo recomiendo"

5.0

Tenía aire acondicionado, agua caliente y camas cómodas

Me cobraron muchos impuestos, salió muy caro el alojamiento. No tenía nevera, ni agua de cortesía. No contaba con hervidor como los hoteles. Olía a ácaros.

Helpful?
O
ObedmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 9, 2026

"Exceptional"

10.0

Excelente ubicación entre los parques y la cd Punto intermedio de

Helpful?
M
mendezmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 6, 2026

"Exceptional"

9.0

Excelente ubicación

En la mañana las personas que hacen la limpieza de la pasaron gritando eso nos despertó 😞

Helpful?
P
patsyusUS
Verified booking
solo_traveller
Standard Room
Stayed in Dec 22, 2025

"Exceptional"

10.0
Helpful?
A
Adela GuillerminamxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 21, 2025

"Very Good"

7.0

E costo

La limpieza

Helpful?
K
KerenpaPA
Verified booking
extended_group
Standard Room
Stayed in Dec 16, 2025

"Buena estancis"

6.0

El servicio estuvo agradable, el hotel creo que podría funcionar con más amenidades considerando el precio

Se fue la luz en el cuarto mientras cocinábamos y no hubo quién lo reparara. Nos tuvieron que cambiar de habitación.

Helpful?
A
AlejandromxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 13, 2025

"Exceptional"

10.0

La habitación es cómoda y está muy limpia

A pesar de que apagué el aire acondicionado en la madrugada se sintió fresco y la cama solo tiene una sábana para taparse y se siente un poco de frío

Helpful?
C
CorinaldesimxMX
Verified booking
extended_group
Standard Room
Stayed in Dec 11, 2025

"Exceptional"

10.0
Helpful?
A
AndresmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Dec 1, 2025

"Exceptional"

9.0

Bien

Helpful?