Fairfield Inn & Suites Merrillville

Check into my room to notice that my suite had a ceiling leaking above the bed and water everywhere without me bing notified. They only gave me extra towels to cover the area and other room were sold out.

Shower head was broken All the hard boiled eggs had mold on them so I skipped breakfast

The great kindness and helpfulness of the staff

It was a great experience

What

The hotel and area around it was safe and quiet. Parking was easy. The hotel was very busy the night we stayed. Check in was quick and polite despite there only being one clerk and a line behind us. She did a great job. The room was comfy and clean with nice, updated amenities. The breakfast buffet area was kind of dirty and messy. The hotel can't help the guest's behavior but that made us leave earlier than we would have liked, people were hoarding food and not allowing proper flow through the area. Overall it was pretty ok for one night and we'd stay again. We're in the area frequently to visit family and this was top 5 stays.

Great place

Was not allowed to stay! Flight detoured due to storm. By time landed it was 5 am and super tired! Was told could not check into a room that was already paid for till noon!! Ridiculous!!

We would stay here again.