Crown on Cintra Lane

I stayed twice in this hotel. First time just one night when I arrived in Auckland. Second time three nights when I flew off from Auckland. First time, the room was a bit more modern. Second time, the room was really clean, but looked a bit older. The guy from the reception, Kevin, is a really friendly guy. Wants to help you with everything. I paid 225 dollar for 3 nights. I got a washing machine and dryer in the room, that's excellent. The room is clean and the bed is good. Also a rather good location.

I was quite careful with reviews before choosing where to stay but decided to give this place the benefit of the doubt. Stayed at this property for a week and I must say my stay was beyond expectation. Staff were really friendly and accommodating. Room booked was a lot better than many places I stayed before. Nice and clean on high floor which has a great view of the city and ocean. My room has a fully equipped kitchen for cooking and even bonus with washing and dryer machine in the room. All and all to be realistic and fair, with the price range I paid, it was a great and affordable place to stay. I highly recommend Crown apartments to other travellers.

Good value for money apartment style accommodation. Parking available onsite at extra cost. Handy to vector arena and city. Reception staff were friendly and helpful. Would stay there again. A little hard to find but got there with some help!

Sadly - I wouldn’t recommend this place even those its centrally located near the university. It’s just too run down and you’ll end up frustrated with problems. The staff are personable but unmotivated and some budget limitations. There’s a noticeable lack of on-site mature supervision. Also some hygiene concerns and better places at similar price nearby. Things got progressively worse as my two week stay progressed e.g my room wasn’t properly cleaned every three days. Housekeeping staff work hard but need more training and insufficient maintenance. There was no respect for privacy. I had several small items disappear which I know wasn’t the cleaners e.g internet code, cable TV instructions, toilet paper (my own supply)... The kitchenette included only 1 fry pan that was so old the handle was loose and the bottom no longer flat so pretty much unable to fry eggs and the black surface stuck to whatever you cooked. Request for a replacement was refused even though I was staying two full weeks at around $120 a night. I went and got my own! - AND that price means an unrenovated room. In addition the stove top malfunctioned so technician visited twice and problem was a missing part. It was very dangerous as meant you couldn’t turn stove off although dial indicated it was and the heat ring faded. You had to use wall switch. It was eventually fixed but unacceptable in the first place. The day curtain was torn in about a 20 cm L shape in a prominent place near sliding doors and despite mention, no attempt at repair was made so you constantly had to be careful going outside. The clothing dryer grill constantly falls off so you’re regularly staring at dirt inside the machine. Not a major but adds to unease. It could be fixed with duct tape but no one bothers. In kitchen a stick-on bench tile (ie for hot pots) hasn’t had its edges fully cleaned in a long time. Thick brownish food grime all around so unhygienic. It’s basic kitchenware is too simple for a serviced apartment. Only 1 pot, nothing like a sieve, salad bowl, tongs, grater etc. There was an absence of necessary instructions like how to operate cable TV. After a week the cable stopped working and took three days to get fixed. Also the internet after the first week had a warning referring to no privacy. Shame as the bones of this building are solid. The rooms are decently sized and the bed comfortable. There’s good use of light and a sizeable balcony. On 13th floor plenty of fresh air (even if a bit noisy) and cool in the hot weather. All the basic amenities are supplied (excluding smaller item eg kitchenware). Reception are friendly but too often on their mobile phones or out back and many calls for assistance were unanswered. Many excuses so soon didn’t sound authentic.I was advised a charge to print was a whopping $1 per page. They kindly didn’t charge me for this as I was working in with above problems. I got the feeling reception staff preferred to be left alone. They kindly helped me with my luggage and were enthusiastic w helping sort problems.

We paid $220 for the room and a carpark. I don’t think it was worth that price. The room was basic, but nice enough. It had kitchen facilities which we didn’t use but could be good for guests wanting to cook. The bed was large but had an uncomfortable join in the middle. The room was clean. Staff were nice, however we weren’t aware the reception would be closed when we arrived. The parking was difficult to navigate however a staff member must’ve seen us on the cameras and came down to help. All and all the hotel was nice, I just think it’s not worth $220.

Two bedroom apartment for a couple of nights away with a friend for a concert. Clean, tidy, secure and the most amazing value for money. Not as noisy as you’d expect for central Auckland but isn’t quiet. Only downfall was no aircon but balcony doors allowed for fresh breeze.

Stayed here in transit basically. Had an overnight stay in Auckland after a long international flight. Great apartment. Stayed in the studio and although everything in the one room still felt spacious. King size bed, couch and television and also full kitchenette missing only an oven but has stove top and microwave. Easy to cook in if needed however 5-10 minute stroll to many different cuisines. Big bonus was washer and dryer. After 10 day trip and another 5 day trip tomorrow the opportunity to do all laundry was heaven! All worked well and had a full load washed, dried and folded within 2 hours. 4th time staying here and will continue to do so as is convenient and very well priced. Have already booked future stays too.

Visited Auckland for starship. Staff were most helpful with granddaughters wheel chair. They were all very pleasant and helpful. Two bedrooms had very clean comfortable beds. Room did need some updating but served our needs. It was clean and light with outside balconies

We stayed in the 2 bedroom apartment which has spacious, clean and comfortable. I was impressed by how little noise I seemed to hear despite the central location. Reception staff were friendly and helpful. Car parking on the expensive side but I guess that's central Auckland for you. Otherwise would happily stay here again.

Near to the Auckland centre, Queen St, Cinemas, Stores and Universities, this apartment is complete and ideal for families or group of friends. It has a complete kitchen, laundry with washing and dryer, a diner and a living room. At has paid parking inside the building.