Holiday Inn Express and Suites Thomasville by IHG

It was okay

The hotel was easy to book a room and easy to find. The door to our room was to small for the frame. And the doorway between our room and the connecting room was not insulated well. When the front door was closed you could see light all around it from the hallway and hear every word spoken from the hall and the room next to us. Our room was also across from the elevator. It is hard to get any rest when you can hear everything outside your room.

Great

Rooms were clean, properly was maintained, staff was friendly.

Nice Hotel 🏨

I enjoyed everything from the room and breakfast. The location was convenient to everywhere we needed to go. Very nice and friendly staff. When I called the front desk they immediately took care of my concern.

I didn't like the lack of communication at check in. I booked 2 rooms for 2 nights and upon check in I was charged $80 extra to my card. We were tired and were in town for a funeral of a loved one. I handed my card to the gentleman, he never said a word about the fee. We hurried to the rooms to change. I checked my card and thought I was over charged. I went to the desk to ask questions and the gentleman explained the fees. I only suggest more communication upon check in. Other than that it was a great experience.

The facility was welcoming

The toilet was too low. I'm tall with knee issues, and the bath tub to narrow.