Hilton Garden Inn Salt Lake City/Layton

Amazing service, definitely coming back!

Amazing service, definitely coming back!

So they only change your room every other day we found out. No toweles no coffee no cups unless you ask for them at front desk and they still cant handle it Won't stay here again. Old and antiquated

Beds were hard and pillows to small

Front desk was awesome and like that we have almost everything in one place. We had a great time!!

Fridge wasn't getting cold but we used ice from the machine

I booked 2 queen rooms requested that they be adjoining. I received confirmation through Expedia from the hotel that they were changing my rooms from the premium, which I guess included snacks and drinks to the standard queen rooms with two queen beds so that they would be adjoining when we arrived at the hotel, they only had one room reserved under jy name. They finally found the second room under my daughter‘s name but then they told me that they could not give me an adjoining rooms and had no record of the email conversation. I showed her my emails regarding the adjoining rooms and changing the reservation to the standard two queen beds for both rooms. I was told that she has no idea who that came from and that they could not give me adjoining rooms. So we had one room on the third floor one room on the second floor. Other than that, the hotel was clean. We would go back, but we would need a better confirmation of our rooms being scheduled the way we requested.

Beds are wonderful, room was clean, check in was easy.

Hilton garden inns are typically my favorite hotels and are above and beyond in comfort and things tend to feel more fancy than a standard hotel, this one felt like they took over another hotel and just slapped the name on the front.

NA