Quality Inn & Suites Malvern

Did not like. Lot of drinkers in the parking for a long time.

It was so packed in the parking lot and I was getting some things out of my car and a group of men are just standing around watching me closely, as a single woman it was very uncomfortable and scary. Why would a group of grown men just be hanging out in the parking lot?

Motorcycle trip, trailered to ride several of the scenic byways AR has to offer. This facility is placed well for my trip. They went out of their way to accommodate me and my vehicle w/trailer. Great facility, comfortable and convenient. Definitely will stay again in the future.

The location was great

The shower in one of the rooms didnt work and there were stains on the pillow cases/sheets in one room.

Property definitely needs some updates. You can tell that many of the rooms used to be for smoking because despite whatever cleaner they use, you can still kinda smell it. It was very humid as well. I blame poor insulation of the building and the weather. Also wasn't happy that despite reserving a king bed, I got a room with two queens. Staff was really nice though, the only 5-star thing about my stay.

Overnight stay. Comfortable bed. Nice area. Front desk person was friendly.

The lady checking us in was elderly and took forever couldnt find anything and complained about property and expedia. The bed sheets had black hair! The hot water was gone completley they did not tell us at all. The hot water broke had broke so no showers! The pool was completly empty because of the dirt , leaves and flower dropping from trees .

I liked the over all location and space of the property. Spacious enough and also places to rest eat and so on. I also did love the staff, very kind.

I did not like the uncleanliness of the property. Machines were broken, bugs, and over all unclean. Peepee on the floor, and this bug crawled around the tub. The sheets were also torn? TV was kind of hard to handle and control and use.

Was a musty smell to the property from the time you walked into the lobby. Was put in a handicap accessible room when that is not what I wanted and was told they could not change my room due to the fact I booked it through Expedia. Pool was out of order. Soda vending machine was not working. They were good about letting you know about the non functioning items there. They had placed signs on them. Maintenance of the facility is not what it should be. There was a frozen beverage in the fridge freezer that had expired in 2022. Will never stay there again.

Is a decent location, staff was friendly. Walmart is right down the road and larrys pizza is a great option right across the way. We had a good stay. Room and location is not as clean as i would of liked, we had to buy blankets because the hotels had holes and stains. Oh and ghe front desk charged us a 181$ deposit on check in which turned out to be a charge for the stay when we had book and repaid through Expedia. All on all, its mid, come prepared with cleaning supplies and blankets your fine. Oh and yeah right about the ppol, was not open at all.