Holland Hotel Free Parking Jersey City

It is very close to the subway station—an easy walk. There is a shopping mall right there, which is very convenient! The breakfast is simple and delicious!

NO

I had a pleasant stay at this hotel in Jersey City. The room was comfortable, well-equipped, and the bathroom was in good condition. One aspect that impressed me was the sound insulation: despite being located right in front of a busy avenue, the room was quiet and I had no issues with noise. The location is also convenient, with easy access to the PATH train and other transportation options to Manhattan.

The breakfast is extremely basic and offers very limited variety. My main criticism concerns the front desk staff. During my stay, they often appeared unfriendly and unwelcoming, giving the impression that assisting guests was an inconvenience rather than part of their job. While this did not ruin the experience, it certainly detracted from the overall level of hospitality.

L'emplacement, a côté de New-York par le train path

Si vous arrivez à New York en voiture, c'est l'hôtel parfait grâce à son parking gratuit. Les transports PATH pour New York sont à 15 minutes à pied, au calme. Un hôtel simple où les chambres sont propres, même s'il manque un peu de produits d'hygiène et qu'il n'y avait que 3 serviettes pour quatre personnes.

Le seul bémol : l'hôtel était en travaux, donc le petit-déjeuner était servi dans une petite pièce sans possibilité de s'asseoir. Heureusement, la météo était avec nous et nous avons pu le prendre en terrasse.

Overall, my stay was pleasant. The hotel is conveniently located near a station, making it easy to get to Manhattan, including the 33rd Street area. The staff were friendly, there were tasty pastries available in the mornings, and after check-out we were allowed to store our luggage until the evening, which was very helpful.

The only reason I cannot give a higher rating is the issue with the security deposit. A $75 deposit was charged to my card at check-in. During my stay, I purchased a drink for $4, which I paid for in cash to a hotel employee. After that, I was informed that $71 would be refunded. The deposit was supposed to be returned starting from March 26 within a maximum of 7 business days, but the money still has not been received. When I contacted the hotel, I was directed to my bank. However, after reviewing the transaction, my bank confirmed that no refund had been processed. What disappointed me most was not only the missing refund, but also the lack of assistance in resolving the issue. Instead of providing proof of the refund, I was simply told to check with my bank. As a result, I had to open a dispute through my bank to recover my funds, but so far this has also been unsuccessful. The money has still not been returned. It is unfortunate that an otherwise good stay was overshadowed by this deposit issue. I would advise future guests to carefully monitor any security deposit refunds and keep all related documentation.

Posizione ottima avendo un'auto da parcheggiare e non volendo entrare a Manhattan in auto

Aria condizionata rumorosa e sistema vecchiotto