Quality Inn Thermopolis Near Hot Springs

Terrible conditions toilet disnt flush halls smelled of mildew. Breakfeat had no milk for ceral and the bed was torn along with carpet tacks exsposed along the walls

The there was no hot water, the toilet didn’t flush properly, our feet stuck to the floor, the creamer for the coffee was curdled, and the tv remote was broken….enough said.

So let me start by saying the guy who checked us in was good. His name was Charles. He was very nice. That being said... Don't go here the room (127) had water stains on the window base. The AC unit caulking on the wall was gone in parts so you could see outside on the ground through the cracks. Wholes in the texture of the wall above the bed. I ignored it and thought it's no big deal. I took my family to go swimming and came back to the room at 9pm. We showered and the water didnt drain from the tub proper so you are standing in 6 inches of water by the time your done. Water clogged by lord knows what that the water rests upon while you stand in the tub. Not a pleasant thought. We settled in to get some sleep and realized after getting my 4 yo and 6 yo to sleep in the one bed that our bed sunk in the center. Not a little bit either. Half the night I had to have a pillow behind my back to keep from sinking in to my wife whom I tried to let sleep in the center of the bed. At about 1:000am I had enough and switched to the other bed to sleep with my sons. Sleeping next to a 4 yo and 6 yo getting kicked is not fun. At about 3am I went to the lobby to tell them that I wasn't happy and wanted a refund. That I would just sit in the lobby cause I didn't want to wake my family. Except no one was there.. there management staff was sleeping in room 117. She had the door open as I walked down the hall and I called out to her to wake her. She was upset. I told her I was unhappy with the room and why. She said if I wanted a refund I'd have to wake my sons and leave. I told her I wasn't going to do that but that I would sit here in the lobby now at 4 am and write a review... she had called her manager preston and said i was cussing in the halls and slamming doors and yet had been recording to make the review on video. do not go here. NO REALLY!!! DONT GO TO QUALITY INN! Spend the extra $20 to go stay at a better place near the hot springs, with most likely better beds, and better staff. The only consolation is that I will at least be able to go down to the hot springs later and soak the sore back that bed caused.

Mice

Not convenient to enter.

Decent place. The only real issue was the shower curtain. It wasn’t long enough to stay within the confines of the tub. This made the shower pretty much unusable. Good breakfast as far a motel breakfasts go. I’d stay here again.

Well i wasnt expecting anything great. But it would of been nice if the carpet in the room had been vacuumed and cleaned better. Now i will say our second room was alittle cleaner than the room we first got. At least the trash had been taken out and the sink was clean. Also we could hear rodents scratching behibd the wall while we were sleeping. But it was only one night and the bed was comfortable

Small town

Very nice visit

The staff at the Quality Inn were amazing. They went above and beyond to make our stay the best. They were friendly, competent, and all around just helpful. The manager was great he allowed an early check-in as we arrived approximately an hour early. Housekeeping were exceptional our room was spotless. I would recommend this property to anyone.