Palazzo 1401

Clean, good location

TV in kids room did not work. Did not like bunk beds. Rails were metal and too loud. Toilet in Queen bedroom was running, had to jiggle handle. Iron was broken.

The room was excellent. The balcony was great although it was not the corner one I was expecting. The beds were comfortable and there was plenty of room for our whole family to enjoy and spread out. Even with the flaws I will mention in the next section I would book again, I just hope they address these issues.

Most of the doors didn't work properly. They wouldn't close like the doors were to large for the frames. There was also mold on the ceiling in the bathroom, and one toilet didn't flush properly. Little things in there should be checked and replaced. Can opener didn't work, dustpan is broken, toilet didn't flush properly. Also they only gave us a family of 6 for 4 days one roll of toilet paper. I wouldn't mind buying toilet paper like I had to, but we weren't expecting it so we didn't have any ready lol.

The place was beautiful and in an amazing spot! Me and my kiddos had a great time!

The showers could have been a tiny bit cleaner. Other than that, it was awesome!

I love the fact that there were 3 elevators (Which I witnessed staff cleaning daily). The gated parking was very easy to access and the location was very family friendly. I will book here for years to come. I also like how the rep called on the morning off check in to verify that I had every bit of information I needed upon arrival.

The door code would not work until 4 pm sharp. I understand there is no early check in, but maybe 15 minutes early shouldn't be an issue. However, this is all I could possible complain about.

It was very clean, convenient to just about everything. It’s on the quieter side of Front Beach Road, which is a huge plus. The condo was fully stocked with everything you would have in your own home. Booking and checking out was so easy. Vacasa is very informative and helpful. Parking is a little tight but it’s private parking so I felt safe. It has an amazing view of the Gulf and you’re just steps away from the beach. The beds were comfortable and the condo felt like we were at home. The pool area was also very nice and so was the lobby. The staff there were also very friendly.

Shower head was moldy and curtain had pink bacteria on it. But other than that no issues.

Perfect view very spacious good price

Housekeeping could to the window seals and floors better. Specifically mopping.

Location, overall property other than specific unit 1707, cleanliness of bathrooms in unit, view, friendliness of staff I interacted with.

Never received parking registration link so received parking citation. Previous issues in reviews of unit 1707 had not been addressed such as ice maker, balcony furniture, not all lamps had functioning bulbs. Main sliding door was super hard to open and close. Door in master bedroom was much easier. There was a large empty plastic tub on the balcony for some reason. Had to let pest control in during our stay. Booking.com provided extremely poor customer service which I've addressed with them.