Greniers

I paid for a bed and sofa bed and I got a room with 1 bed so 4 people were cramped up on a single bed

The customer service provided by Wilson was on point.

The grills and the seating area

Parking was a mess and the room smelled like smoke, even though it was a non-smoking room. The Wi-Fi only work one out of the three days I was there. It was not a good experience. The best thing about it was that it was close by the beach other than that, I would not recommend.

Had to pay for parking no free parking at property

The room was right at the front deak ao noise was all night my dridge was leaking water maintenance disnt so a thing and my tv had no signal

They charged me $150 for some stained sheets. I started my cycle in the middle of the night and it’s not I purposely stained the sheet. I’ve been to many other hotel and they have NEVER KEPT MY DEPOSIT FOR SUCH THINGS… EVER

It's horrible, nothing like the photos they publish, it's unsafe and disgusting.Check-in has to be done at another address and the people who serve provide terrible service.I would never come back

Very out dated, office is 2 blocks from the hotel area, no ice, bed uncomfortable and did t feel safe. Breakfast consisted of bagela and bread oh yeah and orange. You must also pay for parking unless you want a ticket from city parking.

bottom cabinet drawer missing handle Other bottom cabinet drawer has loud spring sound when opening. Handle from top cabinet not screwed on properly and came off in my hand. Front desk worker was abrasive and have computer blocking me from their view. she said such things as “sign this” without telling you what you’re signing and shove a piece of paper in your face. Fridge has crack on front Headboard has paint chips missing Inadequate clothing storage. Basically only an ikea tower with narrow drawers for drawers. 3 hangers. Bathroom clean - except for shower shelf. Dusty - but outlet cracked and too close to shower head. Maybe up to Florida codes but not Ontario or Quebec if that’s where you’re from. Light switch in bathroom cracked. Everything has some sort of mark on it. Space between top and bottom of door so no noise protection. Door is filthy. One spot looks to have been repainted but not properly Holes punched in the wall. Place needs to be scrubbed hard from top to bottom. Windows not properly cleaned. Closet threshold full of rust. Plus the drawers here are sandy with dirt in them and can’t be wiped because of their material. No paper towels provided and office is two blocks away Only outlet in bathroom is just under the light. Good luck to shorter people plugging in hair tools or electric razors. No curtain on back window and light was streaming in from alley behind place. Had to call front desk at 4:15 AM. They said they’d send security but could not confirm whether or not it could be turned off. It was the lights from the parking garage across the street… Heard clanging outside my door off and on multiple times and rustling, as late as 3:00 AM. Sounded like a person and not just an animal or bugs. Walls are paper thin. When I went to turn off the air conditioner or turn it down, I went to close the vent and it come off in my hand. So not attached properly. Outlet is located directly outside of shower. Possibly a safety code violation Showers are supposed to be relaxing but I felt like I was narrowly avoiding a bacterial infection Shower curtain is torn in multiple places at the top (take photo) Light from parking lot across street came directly in through window at back of room even at 4:15 AM. Window at back of room has a screen that’s not secure so lets in noise and is a safety issue. The top opener is missing and the bottom one doesn’t work so you can’t open the window slats. There are tracks where a closet door was clearly removed. This needs to be replaced, a curtain needs to be added or the parking lot across the steeet needs to start turning off its lights at 11:00 PM. This ruined my sleep on the only beach day I have here in HB. I’m from Canada so can’t just come back. The back window and bathroom window are so encrusted that if there were a fire, nobody would be able to get out through them. Heard the neighbour’s squeaking shower faucets at 5:00 AM. Light in hallway turned on automatically at 5:07 AM. Someone walked into the room next door at 5:07 AM and I could hear their door close even when it wasn’t slammed. Someone came dragging their suitcase on the cobblestone outside and talking loudly at 5:15 AM. They then proceeded to slam the door of the room they had left and I could hear them getting into a car. Clearly checking out. Floors are nice but need to be replaced as they are severely scratched. When I requested a kitchen box, one of the bowls was still dirty. Not worth more than $50.00 CAD per night. I used Airmiles on this plus an andditional $103.00 CAD for two nights plus a $38.00 USD service fee. I will be requesting a refund of at least 50% and points back. I have also reported this property to Airmiles to be dropped from the program. Good parts: - kitchen clean - bed comfy - smart tv