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7.1 / 10 Guest Rating

Hôtel Rouen Alba

12, place du Gaillardbois, Rouen, fr

Hôtel Rouen Alba - main view

About the Property

Historic Location & Views

Located just a 5 minutes' walk from the historic Old Town of Rouen, Comfort Hotel Alba offers stunning views of Rouen’s Notre-Dame Cathedral from some rooms. Immerse yourself in the rich history of the city with attractions like the Gros Horloge monument and the Joan of Arc Tower just steps away.

Comfortable Accommodation

The guest rooms at Comfort Hotel Alba are designed for your comfort, featuring amenities such as a TV, en-suite bathrooms with complimentary toiletries, and the option to add a refrigerator. Enjoy a cozy stay with all the essentials provided.

Convenient Amenities

Stay connected with free WiFi, indulge in daily breakfast for an extra cost, and take advantage of the nearby public car park or street parking options. With Rouen-Orléans Train Station just 3 km away, exploring the city is easy and convenient.

Ready to experience the charm of Rouen? Book your stay at Comfort Hotel Alba now!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Please note that late check-in after 22:00 is unavailable at this property. Please note breakfast is served from 07:00 to 10:00, Monday to Friday, and from 08:00 to 11:00 on weekends and public holidays . Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in. Please note that for bookings of 10 people or more, a 30% prepayment is required via bank transfer. Please note that for bookings of 5 days or more, a 50% prepayment is required via bank transfer. Cash is not an accepted method of payment. Please note that the property can only be accessed via stairs and may be unsuitable for guests with reduced mobility. Please note that a refrigerator is available upon request and is subject to availability. Guests can use the private parking at the nearby Parking de la Cathédrale, 33 feet away, for EUR 16.50 per day. Street parking is available for EUR 3.80 per ticket for 2 hours, and complimentary from 19:00 to 09:00 and on Sundays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.1
Very Good1607 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly service.

Categories

Cleanliness5.8
Service8.3
Location8.8
Room Quality6.3
Amenities5.8
Value for Money7.3
Food and Beverage7.3
Overall Experience6.8

Select topics to read reviews

V
VéroniquefrFR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Excellent"

8.0

Très bon accueil, personnel très agréable. La chambre est petite mais confortable et correcte

Murs non insonorisés, on entend les voisins

Helpful?
M
McJacknlNL
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Good"

5.0

Locatie.

Kamer, hygiëne, (on)vindbaarheid met navigatie apparatuur.

Helpful?
M
MarendeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Good"

6.0

Die Lage ist gut und die Mitarbeiter sind nett. Auf Grund des Zimmers (Einzelzimmer, 4. Etage) kann ich generell aber nur 6 Sterne geben. Funktional ja, aber nicht besonders sauber und kann definitiv eine Renovierung gebrauchen, es wirkt so als hätte seit Jahren niemand etwas repariert.. Ebenso Flur und Eingangsraum des Nebengebäudes. Für den Preis kann man vielleicht nicht mehr erwarten.

Helpful?
P
PaulfrFR
Verified booking
couple
Standard Room
Stayed in Jun 9, 2026

"Excellent accueil."

8.0

Accueil du personnel excellent. Très bon petit déjeuner

Helpful?
O
olivierfrFR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"conforme, fonctionnel, pratique et d"un bon rapport qualité/prix"

6.0

accueil, localisation, bon rapport qualité/prix

les escaliers sans ascenceur au dernier étage et équipements complets mais un peu désuets.

Helpful?
L
LeonardoluLU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Good"

6.0

Ottima posizione, buona accoglienza

Bagno

Helpful?
J
JoshuagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 4, 2026

"Excellent"

8.0
Helpful?
C
ChoronfrFR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Bravo a vos équipes"

10.0

La gentillesse et l'accueil du personnel, la bouilloire et les dosettes de café, le calme, et la propreté.

Helpful?
L
LeanégbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Adequate for a short stay as long as you don't intend to be in the hotel much."

5.0

The bed was comfortable and I had a good view of the cathedral from my window. The location was lovely, I enjoyed the area and had a great walk about. The wifi was good enough for streaming, although I did experience some lags.

The shower head wasn't fixed to the wall, meaning I either had to hold it or prop it on the pole in a very awkward position. The shower also had some visible mold on the metal panels. The room is very small and when I arrived it was over 30 degrees and the windows and door were closed so there was no ventilation. My room smelled like BO, fortunately it wasn't the bedding or towels, just the air. Opening the window for an hour certainly helped although the smell lingered in the bathroom. They do advertise no air-conditioning, but they could at the very least put fans in the room when they know its over 30 in the middle of summer. There was no lift, but they do allow you to request ground floor rooms, I was on the top floor, but I honestly enjoyed the exercise.

Helpful?
M
MariefrFR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Exceptional"

10.0

L acceul le petit déjeuner

Malheureusement la fenêtre de la chambre. Étais coincé. Je ne pouvais pas l ouvrir surtout avec la chaleur qu il fessait je. Les signalé !

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