Sirios Village Hotel & Bungalows - All Inclusive

I should start by thanking Hotels.com for getting me good deal on fabulous resort, which was even better as they gave me £100 back as the price fell after I’d booked. Thought you deserved good review also!! This is an excellent resort with amazing staff. Here's why... This was a recuperation trip for my wife who had a broken foot and I sent them a 'cheeky' long list of requirements thinking I wouldn't even get a response. Sophia, the booking manager, went above and beyond and organised everything for us including transfers and we were treated like royalty from that point onward. Food – I’m fussy eater but there was always something that tasted amazing, I especially loved the slow cooked beef, kept returning to it despite other adventurous dishes available. The cakes were amazing. Its all-inclusive - but really good quality, deserves its high 4 stars. Staff – I’ve been 4/5 star holidays, hotels, cruises all over the world and they are up there in top 5 in my opinion if the staff are friendly and helpful any problem can be solved. Facilities – it’s a small family run resort with good staff and the facilities reflect that – good pools with slides and loads of sunbeds, parasols and even gazebos A big plus is the wifi – excellent I had the most relaxing time and you treated my wife so well you helped her relax also. So thank you all and keep up the friendly service through the long summer. We will be BACK!!!

Very nice would recommend. The result was very clean and very tidy staff were excellent and courteous food was very fresh and delicious

All the staff great especially receptions staff. Entertainment very poor no activity during the day and evening entertainment usually 1 man band overall hotel stay 7/10

We thought the food was excellent plenty of Cretan dishes to try something new all six days we stayed. Enjoyed the entertainment nighty simple but lots of fun participating. Daily Aqua fit and pool activities by friendly staff. Everything was always clean. Staff were above themselves with help and courtesy. Hope to be able to return.

The hotel is decent, but obviously NOT 'All' inclusive. Pool towels can be rented for a deposit of 5 EUR, then 4 EUR is returned on checkout. Alcohol is very limited with a palatable white wine, uzo, raki, and an average beer before 12pm. After 12pm, it includes well gin, tequila, and vodka with a soda mixer. There is a menu of "additional cost" cocktails (most everything) with common US brands of alcohol, and they aren't inexpensive. Food was plentiful and decent. We did not go hungry, but it didn't seem that there was much variety between the days. Room was decent, but I would not splurge for "ocean view", as it is a small sliver of water that you can see on a clear day. Very little discipline from parents to their children. There are 3 pools, one for small children and 2 others. Hotel would be well served to make one of the 2 age limited to allow adults to enjoy one pool area without being inundated by other people's children.

Very nice stay, Food was very good, typical all-inclusive, food could have been warmer but still very nice.

Very family friendly , I was by myself in a working trip, but will return with family next year

This hotel for family is great, the staff were so kind and we enjoyed a lot ....

Excellent food, hardworking staff, clean comfy rooms but small, overall look of the pool areas is 3* not 4*. The hotel is all inclusive however not everything is included. The drinks do not match the food quality. There are 3 cocktails on the all inclusive on a daily basis however they are disgusting and no-one could drink them. We paid extra for a piña colada which was never on the all inclusive even though we asked if it was and were told that it would be but even when paying it for one it was poor. We were the only English people in the hotel and were not welcomed by the other guests. Nothing around the hotel outside but a 10 minute bus ride takes you to Chania which is beautiful, full of restaurants, shops and markets. We would return to Greece/Chania but not to this hotel. 3* definitely not 4*.

Great location close to Chania centre and airport. 5 mins walk to sandy beach. Walk distance to Lidl and Inka supermarkets. Quiet hotel with beautiful garden. Big swimming pool for small children ( 10cm - 60cm deep). Clean rooms. Great service. Good food selection. Kids menu. Family friendly hotel. Just shower could be bigger.