Quality Inn & Suites Huntsville Research Park Area

My tri was good, my stay was questionable... First , I have an issue with the facility trying to charge my card a day early. The site says that I pay at arrival, I get an alert from my credit card , a declined because my card was locked and then i get a call from the hotel approximately 9:47 p.m. on August 15, 2025 that I have checked in , I said ma'am I do not check in until tomorrow at 3 pm. She said no you are scheduled for today, I said no tomorrow. Comfort was good. They only gave 2 sets of towels for a family of four when requested more they stated they were out. Had to go purchase my own towels to shower Cooul not enjoy complimentary breakfast because waffle maker was broken, food was cold. Ice machine broken, my family that was on first level had to come to third level.

Comfortable

nothing it was bad

the staff , the room , the kitchen .

Room was extremely nasty no tv in bedroom ask the front desk and they said no rooms have tv in the bedrooms had to change rooms because of how dirty it was the other room had a tv in bedroom it was nasty also but wasn’t like the first room staff was rude never stay again

Not much

Bathroom had mold in it bed was very uncomfortable ac barely works and the pool was disguising

Jacuzzi tub. Was there for the USATF Masters National Championships and it sure helped me recover between races. Spacious and quiet room(I had an end room).

The facility needs some repairs. Universal Gym cables are all broken. Luckily, I saw no bugs, like some of the other reviews mentioned.

That the receptionist is always pleasant

The fact that I was put on dnr list because I stayed until 1215 on a previous stay were I paid a deposit, and the was redunded. Felt like it was personal because i was told i couldnt take breakfast into my room and had to eat in dining area. Also at that stay it was blood on the wall in my room 301 that I took a picture of and did not report. Also for this curreny stay I had to go by a screwdriver to fix the cold water facet in the spa tub which was the reason I stay at this property after being moved from a room with no TV in the living area. Not the best experience. But again, the receptionist was pleasant!she did her best to accommodate and I truly appreciate it.

TV didnt work, room smelled moldy, no one was at the counter to check in, had to wait 20mins. They didnt even give me a receipt for check out.