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9.2 / 10 Guest Rating

Hotel Casa Cielo

calle 15 lote 190 entre calles 12 y 14, El Cuyo, YUC, 97707, El Cuyo, MX

Hotel Casa Cielo - main view

About the Property

Luxurious Amenities
The hotel offers an outdoor pool, spa tub, and complimentary Wi-Fi, making it perfect for relaxation and leisure.

Gourmet Dining Experience
Enjoy a delicious meal with a pool view at AROMA restaurant, where you can also unwind at the bar/lounge while savoring your favorite drink.

Convenient Location
Situated on the beach in El Cuyo, Hotel Casa Cielo provides easy access to nearby attractions such as El Cuyo Beach and Del Cuyo Catholic Church.

To experience luxury, fine dining, and a prime location, book your stay at Hotel Casa Cielo now!

Facilities & Amenities

Free breakfast
Books
Free WiFi
Luggage storage
Continental breakfast
Wheelchair accessible
Evening entertainment
Outdoor furniture
Gift shops or newsstand
Snorkeling nearby

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional49 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the location.

Categories

Cleanliness9.2
Service9.7
Location9.7
Room Quality9.2
Amenities9.3
Value for Money9.2
Food and Beverage8.2
Overall Experience9.3

Select topics to read reviews

V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Apr 5, 2021

"Exceptional"

10.0

This hotel /casa is well located to the town and is on the beach. We found the food to be good and coffee was made first thing. The bed was great..and had great sleeps. Not usual to find a great bed. The hotel is boutique which we enjoy.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Apr 3, 2021

"Exceptional"

10.0

Excelente atención, nos sentimos muy apapachadas por todo el personal.

Helpful?
C
Carlos
Verified booking
Standard Room
Stayed in Jan 25, 2021

"Ojo con lo que se ofrece"

10.0

Todo estuvo muy bien e excepción de la información que aparece en su pagina, me ofrecieron una habitación con dos camas king size , terraza privada y vista al mar , y este hotel no cuenta conn ese tipo de habitaciones me tuvieron que dar una con una sola cama King size lo cual represento un problema para mi. La atencion y servicio del personal del hotel excelente.

Helpful?
D
Denisse
Verified booking
Standard Room
Stayed in Nov 13, 2020

"Sin duda regreso"

8.0

Excelente experiencia. El servicio, la comida, la disposición de servicio de todo el equipo

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Sep 27, 2020

"Exceptional"

10.0

Lovely place. Unreliable internet on property and in town.

Helpful?
A
April
Verified booking
Standard Room
Stayed in Sep 18, 2020

"Hidden Gem"

10.0

Beautiful and perfect place to stay.

Helpful?
A
Ana Karina
Verified booking
Standard Room
Stayed in Sep 9, 2020

"bueno"

8.0

El hotel está perfecto para poder descansar, la atención es buena. Solo hay 3 puntos, la alberca no estaba en uso porque la estaban limpiando. Les comenté que era mi cumpleaños y no hicieron nada especial, en otros hoteles que me hospedado siempre me han dado algún detalle (viajo cada año en estas fechas) como pastel, alguna bebida en cortesía etc. Ellos nada. Cuando quisimos por nuestra parte pedirlo no tenían. :/ Y también, como tal el desayuno no está incluido solo es pan y fruta. Deberían ponerlo como desayuno continental. No nos quisieron poner las amacas tampoco. La verdad la actitud del encargado súper rara. La del que nos recibió y nos despidió que era como el gerente muy bien. El hotel es súper bonito y bien cuidado, creo faltan los detalles del management. Tal vez por eso se considera un hotel de 3.5 estrellas. Es súper importante la atención al huesped. Los detalles son súper importantes para hacer un buen hotel. Pero el hotel como tal en cuanto a infraestructura súper bien.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Dec 23, 2019

"Exceptional"

10.0

This hotel is amazing for both its location and for the excellent service. This is highly recommended for total disconnection of the world. The food is awesome. Don't lose the chance to stay at the best place in El Cuyo with a very nice boutique hotel. Walters personal attention is basic for the wellbeing at Cielo.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Nov 25, 2019

"Exceptional"

10.0

Una delicia un salón estancia muy agradable y relajado...

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