Extended Stay America Suites - Sacramento - West Sacramento

The staff was so nice.

Nice hotel with confortable beds and close to scenic locations.

Quick overnight to catch early flight. Efficient and follow up from staff after checkin. Carpet in room could use replaced and the bathroom exhaust fan extremely loud. Otherwise met all of the requirements for our one night stay.

Thanks

Ok

The hotel room was not cleaned well and smelt like smoke even though it was non smoking. There is also no breakfast, only coffee, tea and prepackaged muffins and a granola bar. Had to ask for shampoo as it was not in the room. Won’t be staying here again.

Everything

Nothing

The staff were very friendly but the floor in are room was sticky, and the continental breakfast was more then disappointing. Will not be picking this place to stay again.

The floors were so dirty!!! We had to go get cleaning supplies and clean certain areas. We showed the front desk and they kept the tag to show the head of housekeeping.

We have stayed here before everything was clean and comfortable. However, this time during our stay the Elevator was not working. I have a disability so it made it very difficult with getting our suit cases up stairs.