Holiday Inn & Suites Lake City by IHG

Everything was nice

N/a

Very comfortable

The hotel was awesome along with the staff! Security man Vincent Secker not at all🤬

There was a group of us staying with you. It was my family reunion. All was well until Sunday night. Several of us were playing cards and music in the pool area. We were just having fun, security came in and asked us to remove the 2 kids from the pool and turn down the music, we did exactly that immediately. Later, Vincent Secker came in from afar and yelled ' party is over get out' immediately my family members started pushing back loudly due to the way he spoke to us! He refused to apologize or acknowledge the disrespect he displayed. The bartender was present and explained to him nothing was wrong. The shouting continued, he started threatening us with evictions and calling the cops. This man was totally racist and his behavior was unacceptable.. My family spent close to $9000.00 this weekend at your Hotel including bar and food. We did not deserve disrespect! I'm asking for a written or call, telling me this issue was addressed. Thank you.. Velvet Heggs

That they allowed my service dog to stay. And the bed and pillows were sooo comfy

The couch in the room and the carpet looked dirty. I wouldn't sit on the couch at all. Looks like it's been there for many years.

The beds were very comfortable and the staff was polite.

The inside where the rooms are was hot and the front desk couldn’t make any door keys when we arrived.

Conveniently located directly off I-75.

Upon check in, the system was down & we had to wait 30+ minutes to get someone to escort us to our room. No room keys were given until the next day. Room was out dated & bedding was dirty with stains all over them. I requested more & they were no better.