Holiday Inn Express Hotel & Suites Everett by IHG

Too noisey due to traffic!!

Never again. This was actually the first hotel I have ever stayed in where I was worried about our safety. The neighborhood is very sketchy with persons begging on every street corner. There was someone living in their car parked near ours one night. The noise from the freeway was loud and constant. While this is a non-smoking property, night 1 was met with the intense cloud of weed in the hallway right outside our room, other guests were fighting and screaming at each other directly across the hall, then another person doing the same nearby for the next two nights. We asked if we could check out early, but were told we paid in advance and there was no refund (I learned later they assumed we booked through an outside 2nd party business). I called the main number for Holiday Inn and my call kept getting bumped up to another person to whom I explained we didn't feel safe and wanted to know the early check-out rules only to eventually be told to just talk to the guy at the front desk. We just gave up, went to dinner where we got an email saying we had been checked out. Went back to the hotel and asked what they heck, cleared it up and remained thinking we could just tolerate it for a couple more nights. It was a new experience to have everyone we encountered warn us not be walk alone at any time. We took an Uber to a restaurant a block away and the driver urged us not to walk anywhere because it wasn't safe. We got the same advice from a waitress in the restaurant and later other guests at the hotel were chatting about how they also were shocked at the conditions around us and wouldn't come back. We went to the grocery store across the street where a staff member checks bag contents and receipt because of the shoplifting problems. Housekeeping was hit or miss regarding quality and consistency. We had a pizza delivered, put the box on the trash can, the box was put on the desk and left and the rest of the trash taken. Hmmm. Toward the end of our stay, we decided to leave a day early and just suck up the loss. The (different) person at the front desk told us no problem, we are only billed for the nights we stay. Sigh. The fighters eventually left and the craziness inside the hotel stopped. The beds were really very comfortable and the breakfast spread was decent. However, we did leave as soon as we realized we wouldn't be paying for two hotels

Everybody was very nice in the hotel was clean.

That the website said that you provided free parking for my trip and a shuttle to the airport. Which was not true neither one of those were available

This was very good location for our shopping excursion to Airport adult Video

Clean and comfortable.

old facility, swimming pool wasn’t

Nice property with a very helpful front desk person. Odd TV system called Spectrum with limited channels and lots of 1980s-era programs.

The price was decent for the property. My room wasn't super clean but my concerns were addressed. The front desk employees were awesome. The freeway noise was bad. The beds are comfortable.

The front desk staff was very friendly and helpful and immediately offered an alternate room after it was very clear the beds were not changed in the first room.