Rodeway Inn Ontario Airport Mills

The rooms smelled like smoke, there were very unsafe people standing on the stairs watching everyone unpack their cars, there was a Loud dog that would NOT stop barking for hours even tho It says not a pet friendly hotel, the floors were so dirty they kept leaving our feet black so we had to wear shoes out of the shower. I approached a house keeper while she was cleaning the room next door and they don’t even have mops in their cleaning carts. They kept deactivating our room key, we’d have to walk to the front desk each time to get reactivated, & once we told them we got locked out (we left the new key in the room) and all they asked was what room number and without any verification they gave us a key. Anyone could have just said our room number, gotten a key and entered our room. The staff was NOT friendly or helpful. There’s no phone to call front desk, the TV was the size of a laptop and one of the pillows they gave us wasn’t a pillow. It was a pillow cover stuffed with bed sheets. This morning when we woke up to check out, it smelled really bad like manure outside. We have stayed here before but it’s never been this bad. Never coming back again.

Management yelled at us and said he didn’t want us here after we asked him to extend our stay one more day then over charged for everything

this is a good clean motel. it is not located in the ontario mills mall but next to the TA truckstop, but that was not a problem, noise-wise. there is nothing next to it that is walkable for food.

Next to a major truck stop and train across the street.

The place was dirty at check in and we had to ask for blankets

So the hotel decided to not give me my deposit back because I was on my period and I stained the towel slightly. This is no way to treat a guess women or women and we get a period. So the fact that I’m being judged and withheld my money is ridiculous. I will never stay here again!!!!!!!!!!

I asked for another towel was told they usually charge for another!!!

The surrounding area is a little seedy, and feels a little unsafe, but the staff were great, the room was very nice, a little grimy on the floor but relatively clean, overall a great stay though. Very convenient location, especially if your are a truck driver. The noise is to be expected in this location. You are right next to the train tracks, an airport and a truck stop. But none of that bothered me.

I liked the freeway was very accessable.and that you could easily continue the trip that you mught be on .

Staff was extremely rude. Room never cleaned I will never recommend or stay there again. Makes me not want to book with Expedia