Rodeway Inn Ontario Airport Mills

I like that it’s clean but it was too noisy and i wasn’t aware to pay a extra deposit

Decent hotel just noisy from the train across the street

Room was clean! Room smelt like smoke. Overall, not bad!

Definitely a drug motel right next to a truck stop. Police were there when we came back from dinner. Room smelled gross. No extra pillows availabe. Walls were dirty. On a positive note, we had a microwave & fridge!

Good and nice comfortable stay, clean rooms. Would come back again in the future.

This is very noisy....

Horrible Hotel.

This was by far the worst hotel stay I’ve ever had. I specifically booked a non-smoking room, but upon arrival, I was told that only smoking rooms were available. The room had a strong cigarette odor, and there were cigarette burns on the blankets, clearly from previous guests. It was also very dirty. To make matters worse, the hotel is located right next to a railroad track, and the sound of trains passing kept me awake all night. Despite my reservation for a non-smoking room, the hotel refused to make any accommodations or offer an upgrade, blaming Hotels.com instead. I will never stay at this hotel again.

Too close to the railroad.

I am extremely disappointed with my recent stay at this property, particularly in how they unjustly withheld my deposit over something as trivial as dirty towels. Nowhere in the deposit agreement does it state that a deposit will be retained for soiled linens, especially when such items can and should be properly sanitized through standard cleaning practices, such as bleaching. As a hotel, ensuring cleanliness and hygiene should be part of routine maintenance, not a reason to withhold funds from guests. What is even more troubling is that while I was penalized for dirty towels, the condition of the room itself was far from acceptable. The bedspread had visible cigarette burns, and the bathtub leaked so severely that every time I took a shower, the floor became flooded, creating a potential safety hazard. It is alarming that such issues were overlooked, yet the focus was on keeping my deposit over something as easily fixable as dirty towels. The deposit terms clearly state that it is to cover damage to the property, not routine cleaning needs, leading me to believe this hotel is deliberately seeking reasons to unjustly retain guests’ deposits. This practice not only undermines trust but is entirely inconsistent with the standards I expect from Choice Hotels. I will be escalating this matter to corporate, as this experience was highly uncharacteristic of the quality and professionalism typically associated with the brand.