Americas Best Value Inn - Malvern

Clean rooms, location, and staff professional

TV and Remotes didn't work , light bulbs where missing from lamps .

Nothing at all

My kid and I got bit by bed bugs.

Nothing respectfully everything was horrid.

The rooms were a complete mess smell in rooms were horrible.

Needed a non smoking room,but the room smelled like a smoking room

It was an affordable place to stay.

The location was good and close to nearby restaurants.

It was close to everything.

I had to switch rooms twice upon check in. The first room’s bathtub faucet was disconnected and sitting on the side of the bathtub. I reported it and they moved me upstairs, I gathered all my things and made my way upstairs just for them to run after me to inform me that one had no heat. The third room I tolerated. The mirrors were nasty, there was ketchup or something on the wall, the plug ins barely worked, the beds were hard as a rock, and after walking on the floor, my feet were black and dirty. I will certainly never stay here again.