Gurnee Motel

No lights and smoke detector kept chirping. I got my room changed and it was dirty. Saw roaches, spider webs, roaches in spider webs. Smoke detector had a plastic bag on it. Towel was wet before I even used it that's disgusting. Tv was a joke nothing but horrible picture. I would never stay there again after what I stayed through.

Staff really nice but place in good confitions

The room I was out in looked like an old utility closest. It was small, cramped. The bed frame was oversized and I ended up cutting my shin on it. The furniture was make shift and racks for a storage closest. The tv didn’t work. There were cigarette burns and stain on all of the bedding. The shower had a large amount of hair, spider webs with dead cockroaches. There was a horrible stench, like a busted sewer pipes, right next to my room. The pictures advertised for the hotel did not resemble what I checked into in any way. Had I not been short on funds and it being later in the evening I would’ve left.

Roaches

Never saw so many different kinds of live bugs at once

Customer service, quiet

This motel is close

Is alright and will like to lodge there again next time.

For the price I guess I got what I should have expected

I have never given this bad of a review, but it is necessary. We get there and a few hours later my husband and I want to shower, they only put one wet and disgusting towel in the room that my husband said smelled like it was used. I called for another towel and more toilet paper because the barely there roll was sitting on the toilet with an empty one on the roll. I am then arguing with the woman at the front desk because she doesn’t want to give us anymore tp or another towel. She finally sighs and says okay and after 15 minutes my husband just went to get it himself. I open the shower curtain and there is a used bar of soap sitting right there. I refused to touch it and left it sitting there. My husband and I showered again this morning and as he went to dry his hair there was a dead cockroach in the hair dryer holder. There is a reason why this room is so cheap. If it is your only option then good luck. The chain lock was broken off our door and for being a non smoking room there sure were a lot of cigarette holes in the blanket. Right when we walked into the room it smelled like someone tried to cover up the smell of cigarettes with very strong cheap cologne that immediately made my asthma act up. We will never be staying here again and they need to get checked by the BBB or something. I woke up to get water and there were cockroaches just having a party in the sink. I drowned them all. Absolutely disgusting. I took another shower at my friends because I felt so gross.