The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel

The hotel itself is located close to the water and easy to get from airport. The staffs are friendly and polite. The room doesn’t have any refrigerator, which we found weird. Also the continental breakfast included was very basic, it’s only yoghurt, fruit, toast, coffee/juice. Outside that, you have to pay extra, this is also weird, considering how nice looking the property is.

The staff needs to be better trained and services better explained. The restaurant and valet parking services were odd and we were there waiting for minutes at time while no staff was ever inquiring about our needs

Your “continental breakfast” was so skimpy that it barely qualifies for a breakfast at all. Either add to it some egg/hash browns/bacon options, or don’t call it a “free breakfast”. It would be actually way better to hike room rates by $10 for the “free breakfast” option and include those options, rather than trying to squeeze another $20 from a person for breakfast with this shady ad.

Beautiful, unique, magnificently restored YMCA building in downtown San Diego. Two blocks from the pier and Santa Fe station. The staff was very accommodating and gave us free drink vouchers on arrival because our room was a few minutes away from being ready. They upgraded us to a higher floor.

Booked this stay last minute and it was a hidden gem. Check in was smooth and we were upgraded to a suite since the room we had booked was sold out. The room had nice amenities--complimentary filtered water, soft robes and slippers and le labo toiletries.

For what we paid, I expected something better. It wasn't horrible but disappointing for a Marriot property. The room was nice enough and comfortable. The included continental breakfast was disappointing and the bar service was below average. I would likely choose a different hotel for a future San Diego stay.

The rooms were on the smaller side but the property was nice, clean with helpful and friendly staff

I loved it, so nice and clean good area of downtown.

I am requesting a refund of my bill, no. 70301178. I did not stay at your hotel. It was booked only a couple of hours earlier due to a change in vacation plans due to illness and a 4-hour doctor visit at Sharp Urgent Care. I felt I might not feel well enough to drive back to Arizona, so quickly booked a room for one night. Pets welcome, free Wi-Fi, free continental breakfast, nice location, a Pop-up customer comment saying. "The property is very pet friendly with no hidden fees and welcoming staff." When I got there, the available parking was $60 valet parking fee per day, $100 pet fee per day with an additional $75 non refundable deposit due at checkout in case of "damage", although if there were extra damage, that would be charged later. ADDITIONALLY, this pet friendly hotel would allow pets in very few areas of the hotel. IN ADDITION, the "free" Wi-Fi was available for an extra charge if you wanted to use it in your room, AND was offered free in only a couple of public usage areas. These added prices added up to more than the really "good deal" price of the room. In another pop-up customer reaction, it was said , " Breakfast was consistently described as delicious, abundant, and a great start to the day" but was listed as a continental breakfast (usually pastry or toast, juice and coffee - lots of carbs, but nothing to write home about. When I told the desk staff that I would not be staying at the hotel because of the extra fees and parking problems, her face turned icy a

LOVE LOVE LOVE this hotel! Can’t truly describe what a cool place this is - chic & trendy, yet honoring the history. Every single piece of decor is so thoughtfully picked…super impressed. Also LOVED our server Sage at lunch, the barista during the day, and Carrett behind the bar at night — friendly, knowledge, and just cool humans. Would stay here again in a second!!!