Hampton Inn & Suites Bremerton

The property was good for what I needed.

Hotel was in a terrific location, very walkable to downtown ~ restaurants, ferry dock, waterfront. There was a lovely outdoor courtyard area, open to the public ~ not for the specific use of guests, on the south side of the hotel with chairs and tables. This area made for a relaxing space to get away from the chaos of the hotel renovations. One needed to be "aware/alert" to their surroundings when using this outdoor courtyard as it was a desirable place for vagrants as well.

Very disappointed upon arrival as hotel was undergoing major renovations in common areas that were not mentioned when making reservation. I feel I paid top price for a hotel which did not have a hot breakfast nor a fitness center ~ two of the main reasons I book a hotel. Additionally, many of the garage parking spaces were being used as storage for renovation supplies forcing some travelers to use an "overflow" garage which was not as conveniently located.

Location

Didn’t realize they where under renovation. No pool “Free Breakfast” very limited due to renovation. Had I known that probably would have looked elsewhere. Had to buy breakfast elsewhere anyway. Ice machine on floor did not work. No shower gel or conditioner in shower No room service when we left. Had to go down to get coffee for second day even after I had mentioned to front desk.

Unfortunately, they were renovating part of the hotel so that was a little inconvenient. Otherwise, it was fine.

Hotel is under construction and no notice before hand about it. Secondly, the room I got was not what was advertised, so over paid for that. And the floors are so then you can hear everything. Might be the worst hilton I have ever stayed at. Probably the best thing was the lady at night, who was expressively helpful with everything going on and even noticing small details that made my stay a little more enjoyable.

Alot of homeless people around the property, we chose this hotel due to the gym and pool for our kids and it was closed for renovations prior to the posted date. A/C is just blowing out a ton of dust and the room is very dusty. Very meh compared to when I used to stay here every year.

Picked this hotel because they had a pool, parking and free hot breakfast. When we arrived they had shut down their pool. We expessed our disappointment to staff but the did not care. My point was there is a marriot 2 blocks way that has a pool and we could have chosen if we knew. The price we paid for the room was not worth it if there was no pool. Then got to room and toilet kept running water. The hose and flapper seemed to broken. The phone in room did not work so we went to front desk. She sent a very nice person to fix toilet. Did not work. We asked if we could move rooms and because we booked with expedia the answer was no. The manager tried to fix toilet the next day while we were out. When we got to room the toilet was not running but still did not stop running water once you flushed it. Lastly when we checked out we were charged for parking because we booked through expedia. Im a hilton rewards member but if you book through third party site you are not treated very well. Sad, we will never stay at hilton owned properties again.