Glenroyal Hotel & Leisure Club

Our room was comfortable and clean. The free car parking was good. Location near the station was excellent. Having an adult in swimming pool was a huge plus.

The staff were lacking warmth and gave the impression of just going through the motions. It was especially noticeable in the restaurant where tables weren’t cleared and there were was no joined up thinking.

Love the location, it’s only short walk to Main Street of village. Friendly and helpful staff.

Room 161. Didnt like not having a bath in the family room or a proper aircon unit. No fridge in room either. The small portable aircon unit was very loud and not adequate to cool the room to a comfortable temperature despite being left on when we were away from room. I presume these are in all rooms as they had a unit which was built around it. The baby pool was too cool.

It was central to the town and university

It was big and expensive The decor was old and worn We were placed in room 292 which was a long walk to the back of the hotel The room was very close to the train track Every 30 mins from 6 am there was a very loud noise as the train went by. I came out of the room exhausted.

The staff lovely lady at the front reception I wish I got her name , short dark hair , such a lovely lady

I loved the hotel , rooms were very hot but that’s it ,

Staff were so nice and helpful. A very special mention to Eduarda from Reception who was exceptionally helpful. She also found keys we left in Reception and traced it back to us! A lovely person!