Spark by Hilton Murfreesboro

Booking and check-in were easy. The lobby is under construction, but our room was nice and clean. Breakfast was at the hotel next door and was terrible.

Hotel is under heavy construction and should NOT BE OPEN. Buyer Beware. Lobby is a construction site, pool/fitness rooms closed, 4th floor closed, have to walk to next door hotel for breakfast. One person staffing the whole hotel, front desk left unattended often.

One of the worst stays ever. Totally dirty. Almost impossible to contact staff members. Room had no phone, lights were burnt out. One tv did not work. Spoke with them 3 days. Each time they said they would leave a not for maintenance. Nothing was done. No daily makeup for 3 days. No fresh towels, no trash pickup. Had to walk to neighbor hotel for breakfast (good).

The staff at this location were super friendly and helpful. The hotel is under renovations so there was construction going on in the lobby and the rooms have not been updated. For the price that was completely fine with us. Overall a great deal for the price, we will be booking again for our next visit!

Well, the one thing they leave out online is that apparently it’s been under construction all year. Construction currently halted. So when you walk in everything is tore up. There’s no breakfast unless you walk to the Sister hotel next-door. That’s also under construction. The pool is closed. The gym is closed. The hot tub is closed. There’s no computer or printers in the lobby. There’s no place to buy drinks. The parking lot has crap everywhere. I travel all over the world all year and have never had staff be so dismissive. Last year alone I stayed 163 nights in hotels across the world. I normally only book Marriott but unfortunately, the closest one was 35 minutes away. So the photos of this place looks great. It’s quite deceiving as it looks absolutely nothing like the photos nor do the rooms. they are putting all of the guests onto the second floor. And have shut off the extra hot water to any of the floors. You were lucky to take a two minute shower before the ice cold. My first morning there I came down and asked for a do not disturb sign as there was none in the room and the staff member was , very inconvenient that he needed to find one for me. I had work belongings being left in the room and did not want service. By the looks of the hotel and the way he treated me I was hoping while I was gone that nobody would come into my room. I just took my stuff with me. Last night 4 cops for domestic abuse at the hotel. Horrible stay.

Limited room service, no ice available and limited personnel at front desk.

We had a reservation for a room with multiple beds suite since we are 4 people, at the hotel they gave us a king bed in a room full of bugs and with a weird smell. Horrible experience

I spent 3 nights and not one day did I get room service. It was under construction however I think the only person working was the front deck.

When we got tv, microwave, and mini fridge was not working had to call maintenance to have it fixed the next day.

The hotel is being renovated and they did not inform us. They gave us the wrong room (we paid for an executive studio suite with 2 queen beds and a pullout) they put us in a regular suite and said they changed our rooms and didn’t notify us but they couldn’t put us in our room because they were “sold out” - there were 4 cars in the parking lot and we never saw another person our entire stay. They didn’t have breakfast and instead said we had to walk over to a sister hotel to eat.