Hilton Garden Inn Queens/JFK Airport

The house keeper or the stuff stolen our souvenirs that we just bought from our visiting the Empire State Building and alone with our medication and they claimed they didn’t but look! Who else got into our room during our time out of the hotel, this is not good.

Room had no hot water , Ac at point in the night would make loud noise and wake me up in my sleep.

**Limited Airport Shuttle Hours**. Check with the hotel if you have an early or late flight. I made this mistake of booking this hotel and had a 640a flight and found out the hotel starts at 6A and I think stops around 9. Make sure you check hours and don’t pay a premium for an airport hotel and don’t get the benefit of it.

Do not book here our AC was broken and they did nothing about it said they didn't have a fan went to check out and the lady had a fan

Nice staff and clean rooms

Clean and affordable

For 375 to $400 a night and you don't have a bench for your customer to sit on when they come outside it's very ridiculous I asked for my sheets to be changed 2 days in a row and did not get anything done

P

The first room I was assigned the sheets were dirty the front desk assigned me a new room. I paid for parking in cash Because I didn’t want any charges on my card and I was still billed for parking. I tried calling the hotel 5 x I was redirected even given a number in Manhattan

Nice