Pacific Crest Hotel Santa Barbara

L’accueil, les chambres cote piscine, l’emplacement, la literie

La chambre vue sur parking!

Ok place to stay.

Thank You !!

The first room we were given wasn't clean or ready for us. it was a very small room with just a bed and television. This was the room for the special rate, having second thoughts about using your special rates in the future.

The beds were uncomfortable, only two sets of towels for 4 people, the bathroom window was cracked, a wax of hair was on the bathroom floor when we got there, and the chairs looked dirty. this place is in a safe area but this hotel is just a barely renovated old motel advertised as an upscale type hotel. We could hear every noise possible through the walls.

We definitely enjoyed the fact that it was so convenient to walk to the beach with our doggy. Room was small but comfortable. We did not however enjoy the fact that we were downstairs. You can hear all the noise coming from upstairs apartment. Check-in was wonderful! Receptionist Naomi was helpful in giving information about the area and even if we wanted to overnight charge our EV. Tuesday morning’s receptionist was also excellent! She was in the middle of baking more muffins so she gave us the yogurt first and told me the time to come back when the muffins will be ready! Wednesday's receptionist was not the best! Not only was she not informative about breakfast items but I felt as if she didn’t understand what I was saying! First I thought she said she had no breakfast then when I asked “so, no yogurt.” She said “oh, we have yogurt.” Same with the muffins. It shouldnt have to be that hard! Then when I asked for a copy of my statement she said since it booked through a third party she couldn’t provide me a statement; I would have to get it from the third party. I have booked through Hotels.com before, and this is the first time I’ve heard that reasoning! Is it correct?

Staff was very friendly and the hotel was just super convenient.

Easy parking and very walkable!