Holiday Inn Express Hotel & Suites Jacksonville-Blount Island by IHG

Unfortunately, we couldn't eat as we had a very early flight that morning.

Pool wasn't heated outside.

Comfortable rooms, friendly staff. Included breakfast.

Location less than ideal for food or quick necessities without transportation

Nice ,clean, close to destination.

N/A

We were leaving out on a cruise and this was the closest hotel to the port. We had 2 rooms booked. The location is close to the port and that’s about it. There’s a Wendy’s that it shares the parking lot with but pretty much everything else shows a “long distance delivery fee” with DoorDash however far that means. The rooms themselves weren’t terrible as far as size. They didn’t have a coffee pot as advertised. They said they had 24/7 coffee in the lobby but 1 of the 2 coffee pots was broken and the 2nd was also having issues which led to long lines in the morning. It wasn’t a very good system. I was also really disturbed when I saw a cockroach crawling through the room. I’m from the south near water and am used to the water bugs that get in everywhere but this was an actual brown cockroach so I wasn’t thrilled to see that. The room seemed clean so it seemed strange to see the roach but something brought it in. Overall I wasn’t super impressed. It’s ok if you’re looking for something close to the port but just kind of be mindful of some of the cons.

The entire hotel is good; however, we couldn't sleep during the nights we stayed there. The people on the floor above us were running and jumping around in the middle of the night, so we didn't get any sleep at all. We spoke to the front desk, but the situation remained exactly the same.

The hotel itself was very nice and I was leaving on a cruise the next day so the location was amazing

The bed was terrible. My back was killing me in the morning and I didnt sleep well

Convenient to Jaxport, right off of the Highway. It was clean and had nice amenities. Rick that is an employee there was phenomenal! His customer service is awesome.He helped us get rooms and settled in.