SureStay Hotel by Best Western Oklahoma City West

The front staff

The breakfast was only toast and orange juice that looked like it was days old and muffins. There was cereal but, Nope The housekeeping staff was a miss for me. No one spoke English, so communicating with them was challenging. They didnt clean well at all. Before I mentioned to the front staff, they completely DID NOT clean the bathroom(imagine what you would). Even after mentioning it to the front staff, they still didnt come back. The shower and tge shower curtain looked dirty even more so once it got wet, dingy yellow. I slept on my blanket and under my comforter. I refuse to sleep in or under the covers. Those even looked dingy. The microwave was rusted! The refrigerator was not clean. The room with the ONE washer and ONE dryer was filthy. It seems they never clean those or the room. I was not about to get ice from there. My OCD was at an all time high. While I was sitting in my car, I literally watched a housekeeper use a towel over the mop to mop a room THEN used that same towel over the mop to clean the outside ground AND wipe the ac down on the outside! 🤔🤨😮 thank God I NEVER used the towels or the rags on my body! The staf was nice but in my opinion, when an Indian person owns these low budget hotels they do not pur any effort into making them clean as their home! The bed was very uncomfortable for me. Felt like I was sleeping on a box

I liked the reception staff. They were kind and accommodating.

The breakfast was only toast and orange juice that looked like it was days old and muffins. There was cereal but, Nope The housekeeping staff was a miss for me. No one spoke English, so communicating with them was challenging. They didnt clean well at all. Before I mentioned to the front staff, they completely DID NOT clean the bathroom(imagine what you would). Even after mentioning it to the front staff, they still didnt come back. The shower and tge shower curtain looked dirty even more so once it got wet, dingy yellow. I slept on my blanket and under my comforter. I refuse to sleep in or under the covers. Those even looked dingy. The microwave was rusted! The refrigerator was not clean. The room with the ONE washer and ONE dryer was filthy. It seems they never clean those or the room. I was not about to get ice from there. My OCD was at an all time high. While I was sitting in my car, I literally watched a housekeeper use a towel over the mop to mop a room THEN used that same towel over the mop to clean the outside ground AND wipe the ac down on the outside! 🤔🤨😮 thank God I NEVER used the towels or the rags on my body! The staf was nice but in my opinion, when an Indian person owns these low budget hotels they do not pur any effort into making them clean as their home! The bed was very uncomfortable for me. Felt like I was sleeping on a box

Ottima pozione, stanza pulita, colazione essenziale

Nulla

tout merci

Very clean and comfortable.

All good-no complaints.